Kohl'sReviews of kohls.com

So I forgot to pay my kohls card in December (which never happens) & wanted to make sure I didn’t miss January. I paid it on the Kohls app on Jan 20th but noticed it didn’t come out of my bank. So did it again, still didn’t come out. I realized there was a problem with their app & my payments were not showing up in their “scheduled payments” section so I entered a payment a third time on their website Then three payments of $179 came out of my bank account When I called the rep said they can’t refund the 2 that came out in error which I said was fine but asked they credit my account for the next 2 months - he said no problem Then I get my feb statement with a minimum payment Sorry for the long explanation but hopefully it helps you see how horrible their customer service is Next I speak to a supervisor who was not only unhelpful but said “ why didn’t I call them after the first time the payment didn’t take”. Refused to address the problem with their app & made it sound like it was my fault. Clearly no one has taught kohls about customer etiquette. I was also told Kohls CUSTOMER service managers will not speak to customers - WTH???? So I contact corporate, Shelly the executive lead to the president told me it’s kohls policy to not have the call center managers talk to customers, they can’t do anything about the 2 extra payments & did not even acknowledge the problem with their app Honestly if you want to buy from kohls use Citi Visa, their customer service is exceptional & they will move mountains to please their customers! #kohls

I went to Kohl's in Maple Grove today to find some things for my 91 year old Mother-in-law and I was shocked what corporate has done to their stores.The prices are almost as expensive as Macy's and Nordstrom's.50 bucks for a women's Champion sweatshirt and handbags are buy one get on 1/2 of.How many people buy 2 handbags,so to get the deal you have to buy 2,otherwise your paying 70.00 for a purse.Almost everything is buy one get one 1/2 off.I noticed how empty the parking lot is also.If I'm going to pay those prices then I am going to Macy's I don't know what happened ,but Kohl's was very reasonable but not anymore and I won't be returning again and I'm closing my account.

I wish the Kohls at Yukon had not taken out the jewelry department. Since they put in the new cosmetic store the selection in clothing has gone down. I’ll probably go to a Kohl’s that doesn’t have the cosmetics it or just go somewhere else too buy clothes.

I just was there & I had to walk out, a homeless looking lady got a ) Welcome to Khols( every one who was brown got ignored by upper supervisors looking welcoming team. Like we brown dont have $$ I will be calling corporate ,m don't ship there,

The BeFree BFS - 4300 is a great speaker for its value. It does the job.

Placed an order mid November for Xmas presants didnt receive so after 3 weeks I contacted to find out what was going on someone told me there was an error and that my order had a technical issue so they told me they had to recorder my order and i would receive my order in the next couple of days. Chased again via this number 8455217386 and the customer service rep was really awesome and they really help me out

Bought a product at Kohls.com because it was mentioned I would receive $30 in Kohl’s Cash. However, I didn't see their e-mail and now it's "Expired". The expiration date is also VERY short, good luck with that. Customer service say they cannot do anything to help. Suuuuure, it's not like if you had full access to my Kohl’s account and could add $30 in there. Well done Kohl's, you've just lost one more customer.

I ordered merchandise for my grandmother right after Christmas and you guys were very prompt at sending it out. Unfortunately, it got lost or something at the USPS facility near her home. I called your customer service about it and got it resent. Three days later it showed up on her front porch. I just wanted to thank you guys for making us a priority and sending it so quickly. You made my grandmother and I very happy.