Kohl'sReviews of kohls.com

I ORDERED Women's Gallery Faux-Fur Hood Quilted Jacket IN PURPLE AS ADVERTISED. KOHL’S SENT ME ONE IN BLACKBERRY. ( BLACKBERRY ISN’T A COLOR OPTION). I CALLED CUSTOMER SERVICE. WHO PROMISED THE RIGHT COLOR. I WAS SENT THE BLACKBERRY AGAIN. I WROTE A REVIEW ABOUT MY EXPERIENCE. KOHL’S IS REFUSING TO POST MY TRUTH, MY EXPERIENCE. MY FIRST & LAST TIME SHOPPING @ KHOL’S

I ordered the Too Faced Born this Way Natural Nudes palette from the Kohl's website. The product arrived later than the expected arrival date and was broken. Returning this item that they couldn't bother to package properly would out me my shipping cost and the most of shipping it back to them. I'd recommend to go anywhere else for makeup purchases.

The lady checking me out didn’t take the white ink filled tag off the shirt I bought which kept me from wearing the shirt the day I wanted too. It was lucky I saved the receipt so I could go back and fix this problem but it was a real pain. I'd also like to note that this is not the first time this has happened. At this point I always check my clothes before I leave the store with them because of how often the tags aren't removed.

So far I had a really great experience with Kohl's , I tried online and in store shopping, if you know the good timing on when to shop for deals you can get as high as 75 to 80% off on amazing products. I like the promo discounts they offer regularly and using their app is so easy for online shopping. I never had any problem receiving my orders and I'm always updated with my orders.

Using kohls cash for order so then shipping fees added! If you pay with kohls cash, they take away free shipping! Come on kohls ! That’s crappy policy! Just another way of ripping off your loyal customers.

I made a purchase online with my wifes account and used my paypal to pay for the purchase. When I received the item, it was too big, so I decided to return to the store. At the store when I returned the item the refund went to a discovery card that is not my card and it's not my wifes card. When I spoke to the store rep.she said, the refund go back to the card that was charged. I left the store and waited a few days to see if my paypal card had been refunded and no refund had been issued. I then called the custumer service and they told me quote; there was nothing they can do, that the transaction had done already and they couldn't see my paypal payment. I inssited for to look into the payment, because on my paypal account showed been paid by my card. They still continue to say there nothing they can do. So, I had to open a case with paypal for kohls to refund me the money. This has teached me a lesson and I will never buy anything from Kohls again. There customer service is not good and has no proffessionalism. This is why some of these big companies loose customers.... Paypal was my life saver and they have resolved my case in my favor.

Ordered a coat and 5 days later it’s still “in fulfillment” status. I’ve ordered from two other stores and the items have shipped! I called customer service and they are worthless! All they do is tell you what you already know. They lie and say they can’t cancel the order or give it expedited shipping. As a long time Kohl’s card holder, I’m canceling it once the coat is finally shipped. Hopefully that happens before winter ends!

I enjoy shopping at kohls because of their wide selection of brands. Gabriel Culiat believes they also have wonderful customer service