KoalajewelsbrandReviews of koalajewelsbrand.com

Stay away absolute RUBBISH CHEEP looking poorly made .look nothing like the photos . Lesson learned.

Delivery time took 2 weeks longer than it should do, customer service is unhelpful and doesn't answer queries properly. The the ring arrived! And it's the tackiest, cheapest looking piece of utter tat I have EVER seen. Don't get sucked in, just take your money and buy yourself something actually nice from a good retailer.

Absolute scam! The pics on the site look nice and genuine, only to receive cheap plastic from China. Have emailed for return address and full refund. Will be taking thr matter further

I had a terrible experience with this company. It took three weeks just to ship my order, and when I finally received it, the earrings looked nothing like what I originally ordered. When I reached out to customer service, they offered me a mere 10% discount to keep the incorrect item or a return at my own expense—both of which were completely unacceptable. I expected much better service and resolution, but the matter is still unresolved. I would not recommend buying from them.

SCAM!!!!! Be ware they will take your money, send you crap and never refund you. DONOT BUY.

DO NOT BUY FROM THIS COMPANY. I purchased a necklace and earring set supposed to be heavily reduced, that was my first mistake. When it arrived it looked NOTHING LIKE THE PICTURE OF THEIR WEBSITE. I didn't open the package due to the fact there were earrings in it. When I contacted them to return they offered 10% refund, I wrote to say it was not acceptable and to send details of a return address, they also said I needed to return by tracking which works cost too much with no guarantee of getting my money back, I've written it off but it has taught me a lesson, no more online jewellery purchases for me.

The only good thing about this jewellery is that it did actually arrive . Don't buy from this company , jewellery looks nothing like it does on the site . The ring I ordered looked gorgeous , when I got it it looked like a washer covered in tin foil with a green boiled sweet stuck to it . If it looks too good to be true , u can b sure that it is too good to b true . Don't do it folks .

The only genuine reviews are from the victims of this "company". I believe that any good reviews are fabricated. I don't know why I'm bombarded with ads from Koala as I have no interest in buying a product that is dishonestly represented.