KneeRelieveReviews of kneerelieve.com

I ordered two knee sleeves on May 10th , website states delivery to Canada 3-5 days. I am still waiting for delivery on the 27th. Tracking number does not work, UPS says they never received item AMRelieve says they shipped. Talked several times to customer service, they keep telling me to wait for updates about delivery. It is obvious item was never shipped and I can’t get them to rectify this or refund my money. Not able to speak with the fulfillment dept. that cust serv keeps referring to. Starting to think that they have my money but I am not going to receive the items ordered!!! Asked for someone to call me but apparently this is not possible either. Frustrated and disgusted with the lack of service.

“Useless for all but minor knee stability” I ordered the knee sleeves for my elderly father who has mobility issues. While I am absolutely aware this product would not cure his problems I thought perhaps they could help the knees feel supported. When the product arrived I realized that the sleeve was nothing more than I could pick up from my local drug store for half the cost. Nevertheless my Dad tried the product on, in itself difficult as it is like a sock. Imagine pulling on a sock over an inflamed area. After struggling into the product and attempting to just stand up and taking steps both of us were aware the product sold as a superior support was useless. I am currently looking forward to receiving a return authorization including shipping. If you are looking for a lightweight support for a very minor knee issue pass by this product and go to the drug store pay half the price and see what you are getting

I ordered 18 pair, (yes, I'm a dumba..) o f lg/ xlg socks. I got 5 pair of those and 13 pair of sm/ med. Since then, I tried the lg/xl and found They would cause leg cramps the night following wearing them. I tried to contact them, several times. Their phone tells you that you can email them or push the star key to get a call back. The email has never worked. When I click on submit the word "Wait" flashes but nothing ever happens. If I wait after calling, in about 2min a recording tells me I can call back or email them at cust. support which is the same # that you call them on. I have tried all these methods several times and, no responce. Of course, they have kept trying to sell me more of them through my e-mail. I guess they think I'm a bigger dumba.. than I am. Some of you reviewers seem to have gotten through to them. If so please let me know the secret. I guess my next step is to contact the Attorney General. UPDATE: ITS ABOUT 3 WEEKS OR SO LATER. I can still not get through and they are still sending me a couple of emails a day trying to push their products on me! Oh well. I guess I'm out a little over $200.

This product is absolutely worthless. Believe me, I have tried them all. When I got this, of course it is for a woman. Yeah Right. It would not fit on my knee at all. I am not that big. Yes, 200#, but it certainly is not all in my knee. Hassle to send it back, so it is in the pile for the Good Will. Maybe someone who is as skinny as a rail can use it. Definitely not for my size. It really is worthless. So tight it cuts off your circulation, Even my husband thought it was crap. Yep, bad news. PS A month a half after I originally posted this, I get a reply about giving my money back. Not a choice any longer. Like I said. I passed it on to the Good Will. Maybe someone else will be able to use it. I did not like the material and it absolutely barely made it past my ankle. NO NO and NO. Keep my money. You nned to make a better product that fits!

5 stars!!! Great customer service!

These are junk don't waste your money!! My doctor even said they where junk when I told him that I had purchased one. Maybe they would work for bruising or something but definitely not a knee that's bone on bone!!

There needs to be a NO star rating. Considered buying this until I read reviews from Trust Pilot, had it in cart to buy on their website. Decided not too buy and they ring me in New Zealand 10 minutes later to say I haven't completed my order, oh and yes I'd say definitely sent from China as I listened to message they left. How desperate can they be!!!!!! SO apparently they dont have my details and I got the company wrong, what a load of lies. They were the ONLY company I looked at to buy one of these knee braces and I provided my email plus phone number, which they CALLED me on as I fully intended to buy the brace until I did a review search. So if you Intend to buy from this company please do your research first. I DID NOT make a mistake!!!!!!

I am a disable veteran. 100 % Damaged Knees in military they removed the Menicus. Ive suffered a long time. This company only takes orders and give you the runaround. Ordered 2. One size DOES NOT fit all. They said they would replace with a larger size. I contested the charge with my CC company. Stripe the processor answered and my CC processor reversed the charge back to them. I have the evidence. They claim that they would send a larger sleeves based on my leg measurement when they get the money back. They have the money, and still claim its not there, Their problem is to check their account not mine. I provided my bank letter to them and they still deny they dont have the money. Their Guarantee says no questions asked they would make it right. Its been almost a month and they still stall. the product was to small and cut off the circulation to my legs. and I suffered for three days. They resist communicating with clients. So do yourself a Favor and Consider if you really want to do business with a seemingly incompetent company that uses a doctor endorsement that you cannot contact!!!!!