Wish I had read other reports . One size fits all product is useless. Just falls down the leg. Complete waste of money. I have a much cheaper product that is far superior
Response from KneeRelieveJan 10, 2023
Hello Bob,
Greetings from Amrelieve. We're truly sorry for the experience.
Rest assured that we strive to maintain the highest quality in our products and services. I sent you a request for additional information so we can start looking into this. I'll keep an eye on your response.
Best,
KneeRelieve Team
EC
Elaine C.
Updated review
Updated Review - I had been trying to contact the Company re the return of items. This issue has now been resolved and whilst I can’t review the product, as it was unsuitable for my son, I can review the prompt action since my last review, Cherry from customers services has swiftly resolved the issue, sent me a returns label, issued a refund and on that basis I can confidently give them 5 stars for their prompt attention when they realised there was a problem. Thanks Cherry
Response from KneeRelieveNov 26, 2022
Hello Elaine,
Greetings from Knee Relieve. We're truly sorry for the experience.
We got you covered by a 90 Day Money Back Guarantee & Replacement period.
We sent you a Return Label on your email so you can return the product to us at no cost.
Rest assured that we strive to maintain the highest quality in our products and services.
Best,
Knee Relieve
SA
Salvatore A.
Very poor quality item
Purchased the knee brace that was sent from a warehouse ten minutes from my home in Melbourne, Australia. The knee brace arrived and was the wrong size, it kept slipping down my knee, even though I sent them the measurements they asked for. KneeRelieve mentioned if I sent the knee brace back to their head office in America then they would replace the knee brace. I could have posted it back to the Australian warehouse that it was originally sent to me from for just over $1, but had to send it back to the USA which cost me $30 in postage to get a replacement which also slipped down my knee!!
Response from KneeRelieveNov 8, 2022
Hi Salvatore,
Thank you for bringing this to our attention. We would like to look into this further. I sent a request for additional information and we'll keep an eye on your response.
Thank you.
Best,
Knee Relieve
MR
Mr Robert M.
Don’t go mere them
Hi I bought these knee supports back in Jan 2022 I have used them approx 2-3 times a month when hiking, 1 of the braces at the side of the support has broken thru and is now uncomfortable, got in touch with Am relieve but what a waste of time, they said that you only get 90 days to return them but they never mentioned about 90 days garentee, they also had the hard neck to offer me 30% discount of my next pair, why would I buy another pair when they start to break down after a few months.
Response from KneeRelieveOct 31, 2022
Dear Robert,
We are sorry to hear about your experience. We do have a 90 day money back guarantee which is stated in the website www.amrelieve.com.
Rest assured that we strive to maintain the highest quality in our products and services.
Rest assured we can still honour the 30% discount on your next order.
Best,
Knee Relieve Team
AK
abdelhamid K.
Please people don't go near this…
Please people don't go near this amrelieve, they are scam I ordered the two knees elite a month and a half ago I never received any thing !
I tried calling them or sending emails all pops back to you no such a customer service or whatever my bank told me the operate the business from home somewhere and gge secret service are investigating them millions of people got ripped off.
Do not buy anything you are just giving your money away for noghing
Response from KneeRelieveOct 17, 2022
Hi Abdelhamid,
We are sorry to hear you did not receive the product. We do have a customer support team that can assist you with your concerns.
Feel free to reach out to us. (302) 746-2472. Email Us: [email protected].
We do have a 90 day money back guarantee and Rest assured that we strive to maintain the highest quality in our products.
Best,
Knee Relieve Team
JU
Judy
Ordering these sleeves was the smartest thing I ever did!!!
Both knees are bone on bone. I had cortisone shots in both knees so to help keep them pain free longer I decided to get these sleeves. I can’t say enough about them! I walk 5 to 7 miles a day & they never smell or get wet from perspiration. I really love them as they are so comfortable I could wear them all day but I don’t because at the moment there is no pain. I love love love them!!!
JM
Julie M.
I ordered the Ultra Knee Elite…
I ordered the Ultra Knee Elite sleeve(2) PCs. But it came in the wrong size...I needed the XL...sent to my sons address in Inglewood,Calif..If he returns it...can he get the XL in exchange without having to pay anything? Respectfully,Ms.McEntee
Response from KneeRelieveJul 21, 2022
Dear Julie,
We hope you are doing well. We're truly sorry to learn that the product does not fit.
Julie, we do have a 90 replacement protection and we can send you a FREE replacement, the one that would fit you perfectly.
Our goal is for you to have a complete knee support system.
I sent you a request for additional information so we can start looking into this. I'll keep an eye on your response.
Best,
Knee Relieve
JB
Jbbb
Please avoid like the plague!
I live in the United Kingdom, and I suffer from severe osteoarthritis in my left knee. My wife was lured into paying £57 for one of these ‘sleeves’, thinking it would help the pain. She surprised me with it.
I first inspected it, and it looked little different from the £15 knee ‘brace’ that I bought at Superdrug, except the Superdrug brace was adjustable … the AmRelieve sleeve was not. There were threads hanging from the stitching. I put it on and realized that it was far too large for me. I’m a fairly small, but the was no way this was going to fit properly. However, it still itched like hell and, despite being too large, the edges cut into my skin. I persevered with it for two days. It was uncomfortable and kept slipping down my leg. It provided no pain relief whatsoever. I then tossed it in the bin. I was not going to pay to ship it back to the US, especially after reading reviews detailing this company’s inferior customer service. My wife, despite her lovingly good intentions, had wasted a lot of money.
What perhaps distressed me the most is that the website claims that Jeremy Campbell says he received a doctorate in physical therapy from Northwestern University. If that’s true, I am embarrassed that a fellow Northwestern graduate (I only have a master’s degree) from would be such a huckster, selling an over-priced, over-promised and shoddily made product.
I recommend that you avoid AmRelieve. If I could, I would give it zero stars. I guess I can take comfort that many people posting on Trustpilot have the same opinion as I do.
Response from KneeRelieveJul 4, 2022
Hi,
We hope you are well.
I'm sorry to hear about your experience with our product, the Ultra Knee Elite.
We do have a 90 day money back guarantee and 90 day replacement protection as well which gives our customers the chance to try out the knee sleeves.
If the product does not fit, we can definitely help send a FREE replacement, a different size, the one that would be a better fit on you.
Our goal is to provide a great knee support system. However, if the product does not work out, we can provide the return instructions so we can help you with the refund.
Best,
Knee Relieve