KneeRelieveReviews of kneerelieve.com

I am a man who is 6'2" tall and weighs 230 lbs. I wanted to check out the product as I have a knee issue and ordered 2 sleeves. They only give the option of men or woman for sizes, so I ordered men. I received 2 of them and when I opened it and put on i felt it was too big. How can that be, I'm thinking!! So I wore for about 10 days and called and they said they would send me 2 larges. The items don't have tags in them for size and the website has NO explanation about the logic of the sizes. I'm in the computer business, so I politely suggested an easy fix on the website that explains the sizes and also suggested to put a small size tag in the product. They thanked me and asked if I had other suggestions and told them that there needs to be a top and bottom, as the product will stretch out a bit and you are trying to figure out the right way. I actually have a sharpy mark for the what I use as the top. Also there are no cleaning instructions sent with the product. Actually there is nothing sent with the product. I believe that I'm now wearing the right size, but I'm really not sure. I checked my draw and saw I had 2 brand new ones in the plastic that are XL.?? Now I have no idea why that would be. I called today June 29, 2022 AND THE GUY ON THE PHONE IS READING THE COMPANY LINE AS THEY SAID THAT THEIR SYSTEM COULD NOT MAKE A MISTAKE (lololol) AND THEY SENT ME 2 MORE xl'S AND 2 Larges. I SAID WHY WOULD YOU SEND ME MORE XL'S IF THE FIRST ONE WAS TOO BIG? COULD NOT EXPLAIN EXCEPT THAT IS WHAT THE SYSTEM SAYS AND IT HAS TO BE RIGHT. (haha) THEN HE CHANGED HIS STORY WHEN I asked for a new large to replace the 2 XL's (FAIR COMPROMISE, RIGHT?). Then he changed the story and he said it is past warranty. This is a bad operational organization. These fixes are easy to make on their website and they said they would fix many months ago and still nothing. He would not replace my product which I believe they sent me the wrong size, more XL's, so I'm writing this for others to be aware. I told him I would be writing it and again he said, I'm not sending as our system MUST be right. Can you imagine anyone saying that, like they can't ship the wrong size even though the computer says something else. Arrogant attitude. The product itself is ok, but nothing spectacular. Showed it to my buddy, an orthopedist and he said with a smile, if you feel it helps then wear it. (Sorry about the CAPS)

These people are ROBBERS, they are simply out there to take advantage of the elderly and sick people. I just don't know how they are getting away with all this. I used to have complete faith in PayPal, but not after they decided in their favour. Their merchandise is sold on false promises, when it doesn't work, they tell you to return it to the USA, which costs a fortune on P&P. I hope all these people working for this company and owning this company get arrested and jailed for life for deceiving the sick and the elderly. SHAME ON YOU AMRELIEVE.

I requested a replace because the "one size fits all" did not fit me. They replied that they will ship me out another one. After waiting almost 3 weeks, I questioned where my order was. They said it had been sent, and provided me a tracking number. This was an email to someone named Angie, who live in Florida. Completely wrong person. Customer service at AMRelieve is a joke and they are not able to do their job efficiently, or effectively. I recommend never using this company. Their product sucks, and so does their customer service.

Dr asked me why I dint get a good brace..while wearing this inferior one. Brace came thru fabric tore up my leg..it's numb from nerve damage. If ya got money to throw away buy them. Then throw them away and get real braces. They do nothing but compress. No real brace to stabilize knee. Saw them for 19 bucks paid 90 for a pair from company. Just another way to lose trust in online buying. Update The company did replace damaged sock. I still think there inferior to stabilize a knee that's bone on bone but I'm gonna give them a 3 star rating...thankyou for reading.

Don’t waste your money!!

Size is the issue. Since they are way to small, I cannot comment on the quality. Look ok.

I have bad knees! I have been in the Marine Corps and a Peace Officer for 30 plus years. Saw the AmRelieve ad on TV and read up on them, I have tried many other similar products over the years, and gave AmRelieve a try. They were delivered to my door, first thing was their one size fits all, is not correct. I am an adult male of average normal size, and the large male ultra knee elite did not fit. It took a very long time to just get it up to cover my knee in the correct location. I was only able to keep it on for a very short time, as I walked around the house and sat up and down, the pressure of the support on my knee/leg was so bad and became very painful keeping it on, I had to take it off, which was not easy. So far the 90 day no hassle return policy, really is not hassle free. For me to get my full refund, I need to package the two supports I purchased and pay (shipping and insurance) to return them. They have not answered me back yet (it is the weekend now) with the complete return instructions. I had emailed them already advising them their product did not work for me and I asked for refund and return instructions. They answered back with offering me another size, that they would ship to me for free, I just needed to measure my legs/knees. In their answer back they avoided answering me about my request for full refund and how to return the items, although there was one line in bold that stated for me to get a refund, I would have to shoulder the cost of returning the products to them. I am still in the middle of doing all this, I think a three star rating is very good for them at this point (maybe I should wait until it is all completed and I get my full refund, minus my costs of the return). But one thing is, they really do not have a full money back no hassle return. For what I have done already and for what I need to do, it is not going to be a full refund as I have to pay to return, and the hassle is there, the emails, the packing up to ship, going to a mailing center to ship them back, then waiting to see if the refund happens ... that is not hassle free. That is my two cents worth (so far) on the AmRelieve Ultra Knee Elite supports.

I was very unsatisfied with this product as it did not supply any of the relief it stated tried reaching out to the company on numerous occasions with no response for 85.00 you would think you would be able to speak to someone very unsatisfied with this company and product