KmmaltairlinesReviews of kmmaltairlines.com

A group of friends and myself have just returned from Malta, we had a great experience with KM Malta via London Heathrow T4. All staff we encountered were friendly and helpful. There was plenty of legroom and service on board was excellent. Checking in at Heathrow was slow, not sure how many flights were checking in at the same time so more desks would have been helpful. After reading other reviews before we flew, we were worried, but we had no reason to as we had a good experience and would definitely fly KM Malta again.

My flight was one of the filthiest I've ever experienced. Old gum stuck to seats, torn upholstery, smell of puke, on-board menu card that is torn, stained and definitely unhygienic, no toilet paper in the toilet.. and this experience cost 400+ euros. I hate layovers, but probably I hate KM Malta more.

Had to change terminals in Vienna. Plane was late taking off. Seating was uncomfortable and cramped. Inside, plane looked old and drab. Worst flight ever

Ho acquistato il biglietto dall’app, che non mi ha generato nè ticket, né check in. L’assistenza è SOLO in inglese e solo A PAGAMENTO. La Chat sul sito è fittizia perché per altre domande ti rimanda sempre al numero A PAGAMENTO, con operatori che parlano solo in inglese, ripeto. Non avendo ricevuto la conferma del biglietto, ho proceduto all’ acquisto dello stesso volo in un altro sito di viaggi online. Il risultato è che KM Malta ha intascato i miei soldi due volte per le stesse tratte! I biglietti KM sono arrivati in ritardo e avevano lo stesso codice di prenotazione! Mi è stato negato il rimborso dalla KM e il biglietto mi è costato due volte.

Get ready to pay 40eur to check your carry on if you have a carryon with basic fare. For that price, you should get to keep your carry on with you. Rude staff to boot.

We had a great experience with KM Malta, we flew business class from Heathrow to Malta. All staff we encountered were friendly and helpful. We have never been served so much food on a flight before, which was of high quality and served on a large tray with a decorative china plate. There was plenty of legroom and service on board was excellent. Both the lounges at Heathrow and Malta airport were good. After reading other reviews before we flew, we were worried, but we had no reason to as we had an excellent experience and will definitely fly KM Malta again.

**Terrible Experience with KM MALTA – Avoid at All Costs** My recent experience with KM MALTA was beyond frustrating. I flew to Malta on October 2nd (flight LH6312) for an important wedding, only to discover that one of my bags was lost. This bag contained all our clothes, valuables, and even a gift for the couple, and despite numerous attempts to get updates, I received absolutely no communication from the airline. To make matters worse, KM MALTA informed us that we can't even file a compensation claim until 21 days have passed, which is completely unreasonable given the circumstances. They have provided no support, no updates, and no answers as to where our baggage might be or when we can expect it to be returned. We leave Malta tomorrow (October 5th), and the bag is still missing. The complete lack of customer service was further highlighted when we arrived early at the airport to try and speak with someone in person, only to find out the service desk doesn’t open until 8:30 AM, making it impossible for us to seek help before our 9:00 AM flight. I strongly recommend avoiding KM MALTA if you value your time, belongings, and sanity. The unprofessionalism and lack of care are astounding. I’ve never experienced such poor service from an airline.

worst customer service ever!!! I experienced total unavailability, misinformation, and a flight cancellation by one of their staff, all in the space of 1.5 weeks... Eventually they advised me to launch a refund request and complaint by email .. but it's still dragging. Several different people replying to my emails and always not knowing correct information about my case. Really horrible and stressful communication, very fake and unprofessional... and still waiting for them to deliver, after reminding them several times! 2 months later.. it's a trap - don't fly with them if you can avoid them.