Jamie F.
SCAM
SCAM – They Take Your Money & Refuse Refunds! I never knowingly signed up for Klinio, never used their services, and didn’t even know what it was until I saw a $54 charge on my account. When I contacted customer service, they refused to refund me, claiming I had "agreed" to an auto-renewal subscription. How can I agree to something I’ve never used or even heard of before seeing the charge? Their response was a scripted excuse, hiding behind fine print instead of doing the right thing. A legitimate company would refund an unused service, but Klinio makes money by trapping people in unwanted charges. Looking at their 1.1-star rating with dozens of complaints, it’s clear this is a pattern. DO NOT give them your payment info! If you’ve been charged unfairly, dispute it immediately with your bank or PayPal. Klinio is a scam, and I will be warning others everywhere I can.
Response from KlinioMar 6, 2025
We’re truly sorry to hear about your frustration and understand your concerns. Our intention is never to cause confusion or frustration, and we apologize if the process wasn’t clear. We take feedback seriously and always strive to provide the best experience possible. As stated in our terms and conditions, all customers agree to auto-renewal when they sign up, and we do our best to ensure that information is communicated clearly. We understand that these situations can be frustrating, and we aim to resolve them fairly within our policies. If you feel this charge was made in error, we encourage you to reach out to our support team directly for further assistance. We would love to work with you to address your concerns and ensure a positive resolution.