KlinioReviews of klinio.com

Response from KlinioMay 26, 2025

We're truly sorry to hear about your experience. That’s not the experience we want anyone to have. While our refund policy has certain conditions, we understand how frustrating this must feel. Please reach out to our support team at [email protected] so we can review your case and try to help resolve the issue fairly. Thank you for sharing your feedback.

Response from KlinioMay 26, 2025

We're really sorry to hear about this experience. Being charged unexpectedly is understandably upsetting, and we apologize for the confusion. Please reach out to our support team at [email protected] with the details so we can investigate further and try to find a fair resolution. We take feedback like this seriously and want to make things right where possible.

Response from KlinioMay 26, 2025

We're very sorry for the frustrating experience you've had. It could be that you had two subscriptions and only canceled one, which would explain the additional payments. Please, contact us directly at [email protected], so we can investigate your case further and assist you.

Response from KlinioMay 26, 2025

Thank you for the note! We're glad to hear all is going well, and we appreciate you being with us!

Response from KlinioMay 28, 2025

Grazie per il vostro splendido feedback! Siamo lieti di sapere che l'app fornisce ogni giorno una guida utile e nuove idee per sostenere il vostro percorso alimentare.

Response from KlinioMay 28, 2025

Thank you for your feedback, and we're sorry to hear about the issues that have occurred. Could you please contact us directly at [email protected] with your subscription cancelation confirmation (and the email it was sent to), so we can investigate your case further.

Response from KlinioApr 7, 2025

We're genuinely sorry for the frustration and inconvenience you've experienced. While we do our best to ensure the cancellation process is straightforward, it’s clear that something went wrong in your case—and we understand how upsetting that is. Please know that we do not charge users after cancellation, and we're taking your report seriously to investigate what may have happened. We encourage you to reach out to our support team again with any documentation (such as cancellation confirmation or payment receipts), so we can look into this urgently and do our best to resolve it. Your trust matters, and we’re committed to improving where we’ve fallen short.

Response from KlinioApr 2, 2025

We’re sorry to hear about your experience. Our terms clearly state that the trial period transitions into a paid subscription, and we inform all customers of recurring charges during the checkout process. We understand your frustration and are happy to assist with any concerns you may have regarding your account. Please reach out to our support team for further assistance.