KlaviyoReviews of klaviyo.com

I cannot explain how much I hate this platform. First, whoever is the Lead designer needs to be fired. That person should've been fired 3 years ago, once the Home and Dashboards were changed. Second, the changes that they're implementing are absolute dog****. Of course, just like rest of the AI techidiots, they're jumping on the train as well. While their basic functionality still lacks heavily, they're still pushing the AI garbage in our faces. Third, their other "products" that are locked behind the paywall are dog****. The reviews. What? I can just create a review image and feature it in my email. TrustPilot is a thing, and it beats you any day, any time. Their reps reach out to you to convince you how awesome their other "products" are, while they're absolute garbage. Then the data platform and what not. Klaviyo claims to be a data platform, but you can't look the stats 6 months back in the Analytics section. Lastly, the platform can be slow. I'm on an M4 Macbook, but it gets so slow. Klaviyo is lucky to be where they're at, because the competition is even worse. But one day it will fall down spectacularly, and I can't wait to see it.

I joined the Klaviyo affiliate program through Impact Radius expecting professionalism and fair treatment, but what I experienced was nothing but scam, cheating, and non-transparency. The published affiliate terms say commissions are earned after 30 days if the customer remains active, but in reality Klaviyo applies hidden rules — only paying on the second month and calculating commission from the lowest subscription amount. None of this was mentioned in the terms I accepted. They reversed my valid conversions without proof, leaving me unpaid despite my investment in ads and content. Impact Radius does nothing to protect publishers, allowing Klaviyo as a brand and advertiser to steal earnings with no accountability. This program is dishonest, unfair, and should be avoided by any serious affiliate.

Great for drip campaigns. We use Klaviyo for the onboarding of users - it put them in a 5-email sequence drip campaign. Additionally, we're able to use the API to put users in a separate user journey based on conditions within our site. The campaign builder is clean and straightforward. We plan on staying with them for a long time.

I never write reviews, but please do not use Klaviyo! Not only is it a rip-off, but nobody at the company has any idea how their software works. They'll give you the run around and expect you to hire someone to fix the technical issues that their own software has. Absolutely horrible experience!

Great customer service. Thank you Danielle M!

Je suis désinscrite de cette société et ils continuent de m'envoyer 3 mails par jour. J'ai signalé au registrar comme mails abusifs.

What an absolutely shitty customer service! They keep increasing their prices as customers service gets crappier by the day. You have to wait a long time to even get in contact with someone BY F... MAIL! And then they cant really do anything for you except direct you to links where you can try and figure out the problem yourself. Im currently locked out of my own f... account, because I cant receive SMS on the phone that is connected to the account and Klaviyos shitty system does not offer an alternative for me to use. So Im defacto locked out of my own f... account BY KLAVIYO, who IM PAYING MONEY EACH MONTH!!!

Klaviyo is a scam. They had a rep, a Julie D. from the sales department contact us about setting up emails for our company. We had over $35k emails which cost over $800+ for just one month. I was promised an onboarding, Julie told me someone was going to call me and help me setup and show me exactly how to make the $800+ work out in my favor to a value of a possible 30x ROAS. I never received any call. I never got any reasonable order from the emails sent via Klaviyo. Total orders was less than $100. The flows barely yielded 10% of the ridiculous $800 I paid for one month. I reached out to Julie, she said she will respond but never did. I will never recommend them. We have done way better just using our shopify emails for less than $10 a month. Klaviyo is definitely a scam. They lie about how efficient their flows are but you are better off just using regular emails.