KlaviyoReviews of klaviyo.com

I love this platform and great for e-comm email marketing. So much can be done within this single platform: email marketing, pop-ups etc. I couldn't give 5 star, because there are some limitations while building the pop-ups and I see some glitches time to time. If they fix these it'll be the best platform out there.

The sales people set up a call which i rush back to my office to attend. No call. Then going though my emails i find a random Zoom link for the call scheduled for the allotted time. The email was sent shortly before the call, very unprofessional. No mention that it would be a Zoom call on the meeting invite. The i try and delete my account from this company, this seems to be impossible! I then engage with the bot chat which to try and achience this, bot chats are wholey useless and are simply a service cop out. All in all a pathetic experience and i have just removed this comany from my digtial stratergy.

Very good support

The support team is very helpful, and they always reply to my questions in detail.

Really good experience with them. Super helpful over email. Their online real-time support can be a tiny bit slow but otherwise great experience.

At klaviyo's request, I'm writing this review based on a very positive help desk interaction. My my email lists were not loading new subscribers. Nerkesa resolved the issue very efficiently and with great character. Aside from this experience, klaviyo is a great software package for the price.

They were very helpful. I was trying to add a new analytic (which I didn’t do correctly at all) and they were very patient and helped me through it all until it was working.

Amazing platform, it helps me a lot.