KlarakoReviews of klarako.com

Placed an order and was told allow 2-4 days for tacking to be active. Over a week later and no tracking or shipping confirmation. Now they say I could only cancel in first 24 hours. They have my money and i have no clue when or if I will ever receive my order. Shop with a more reputable company. Not these scammers.

Bought five of these lamps, one did not work. Klarako customer service responded promptly and a replacement lamp was sent IMMEDIATELY. These lamps are very nice, and are aesthetically pleasing. Very nice!!

The customer service detail on answering questions and concerns is what I valued most. Has not been the case with 4 businesses i've bought frm via Facebook. I made a large order of 16 lamps for my bar and all came with the exact requirements I had specified as well as shipped in a timely manner. I'm impressed

Had a light not work upon arrival and was express shipped a new lamp free of charge. I'm pleased with how they handled that situation and both lights have been working for the past 4 months

One of my lamps came with a small scratch. I'm not sure if this was due to Klarako's packaging or SIngapore's delaying of packages (i've recieved damaged items in the past from Singapore customs). Either way, I expressed my concern and Klarako refunded me.

I saw some bad comments on Facebook about Klarako and reluctantly I still bought 😂Apprehensive to the experience I would recieve, everything worked out great. Fast shipping, secure packaging, and great lights

I am not sure why people complain about their order as I was given a tracking number and had whereabouts of the order the whole time. Shipping took 8 days to Ontario, California. Both crystal lanterns are gorgeous with very fine attention to detail on the design of hte product

Our Klarako Lamp stopped working after 3 weeks. It is still within the 90 day warranty, but the company is dragging its feet and has not yet agreed to send a replacement lamp. Instead, they are stalling by asking for videos of the lamp and other unnecessary things.