Bette C.
Cold blue light at higher setting
The lantern is beautiful. Degrees Kelvin tell the story. Cold, blue awful light in a beautiful container. Who cares about hotels... My home, my light, not recommended for home use.
Modern furniture brand centered around Scandinavian-design
Klarako (klarako.com) has 156 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Bette C.
The lantern is beautiful. Degrees Kelvin tell the story. Cold, blue awful light in a beautiful container. Who cares about hotels... My home, my light, not recommended for home use.
Matias J.
Customer service was nice but slow to respond. It took a few days to get an answer to my questions, which was a bit frustrating.
Jaden B.
Based on the website photos, I expected a bit more. The lamp is fine but the materials seem a bit cheap for the price.
Phil H.
There was a deal to get 2 of the "RENŌ Colorful Standing Floor RGB Lamps" with the second one being 50% off. Fulfillment was very slow. It took a lot of chasing and a couple of days short of a month to receive the items. The package was very beat up and a number of the tiny M3 set screws required to assemble the items were missing. Luckily I was able to find some at my local hardware store. The lamps themselves required assembly. This wasn't at all clear in the product description and specifications. The light pole consists of three sections pieced together, so it's not particularly attractive. The lamps do not include a USB power supply, so you will have to provide those yourself. The LEDs themselves are very disappointing. The light output is very feeble and the "white" light setting has a faint yellowish tinge instead of being pure white. I was expecting something akin to the Philips Hue Signe and this product falls far short of that.
Response from KlarakoJul 16, 2024
Hi Phil, i'm really sorry to hear about this experience. I've pointed out this review to our customer service to be able to solve this promptly
Marie S.
It's very cute, but the light emitted is fairly weak. The chief issue is battery life. On a full charge, the lamp works perhaps 30 minutes (not continuous) before I starts turning itself off after a minute or two. I've got to stop falling for these internet companies.
Response from KlarakoFeb 27, 2024
Hi Marie, Our second version of the Crystal Lantern is out and this problem has been fixed. If you'd like, we would be happy to send you a replacement at no additional cost. If you are interested, can you just let us know your order # or email us at [email protected]? We'd be happy to serve you