kittysuppsReviews of kittysupps.com

Response from kittysuppsAug 19, 2026

Hi Susan, We’re very sorry to hear about your experience. We understand how frustrating it is to continue seeing charges after you had already canceled, and especially to feel that your return and refund concerns have not been resolved. We also understand your frustration after returning an unopened product at your own expense. We’d like to have your cancellation history, billing, returned package, and refund status carefully reviewed so we can determine what happened and make sure any unwanted future charges are properly addressed. Please contact us at [email protected] with your order and return details so our team can investigate this further. Mariel from KittySupps

Response from kittysuppsAug 19, 2026

Hi Jerry, We’re very sorry to hear about your experience, and especially concerned to hear that your senior cat is feeling worse. We hope she is doing okay, and we encourage you to speak with your veterinarian regarding any changes in her health. We also understand how frustrating it is to receive another order after you had already requested that there be no future shipments or charges. We’d like to have your account, cancellation history, and the additional charge carefully reviewed to determine what happened and make sure your concerns are properly addressed. Please contact our support team at [email protected] with your order details so we can review your case and assist with the next steps. Mariel from KittySupps

Response from kittysuppsAug 18, 2026

Hi Jane, We’re very sorry to hear about your experience. We understand how upsetting it is to see another charge after you had already been communicating with our team about an unauthorized shipment and were assured that a refund would be processed. We also understand why having to contact your bank and block further charges has left you frustrated and disappointed. We’d like to have your account, previous cancellation requests, refund status, and the most recent charge carefully reviewed to determine what happened. Please contact us at [email protected] with your order details so our team can look into this further and work toward resolving the issue. Mariel from KittySupps

Response from kittysuppsAug 17, 2026

Hi Rhonda, We’re deeply sorry to hear about the loss of your cat. We understand how upsetting and frustrating it must be to continue dealing with unexpected charges and missing shipments while you are grieving. We also understand your disappointment after repeatedly explaining that you no longer need the product and feeling that your concerns have not been properly resolved. We take concerns about recurring charges seriously and would like the opportunity to have your account, subscription status, and billing history carefully reviewed. Please contact our support team at [email protected] with your order details so we can look into the situation and help ensure any unwanted future shipments or charges are properly addressed. Mariel from KittySupps

Response from kittysuppsAug 15, 2026

Hi Alexandra, We’re very sorry to hear about your experience. We understand how concerning it is to receive a shipment you didn’t expect, especially after being told that there was no active subscription on your account. We also understand your frustration after repeatedly trying to resolve this and being told to contact us again for the return. We’d like to have your order history, billing, and previous cancellation requests reviewed carefully to determine what happened and ensure there are no unwanted future shipments. Please contact our support team at [email protected] so we can review your case and assist with the next steps. Mariel from KittySupps