kittysuppsReviews of kittysupps.com

Response from kittysuppsAug 23, 2026

Hi Karen, We’re very sorry to hear about this experience. We understand how concerning it is to receive and be charged for another order after you had already canceled your subscription in June. We’re also very concerned about the return address you were provided. That information should be reviewed, especially since our current return policy states that accepted returns are provided with return instructions and a shipping label. Please contact us at [email protected] with your order details and, if possible, a screenshot of the return address you received. We’d like to have your cancellation, August charge, and return correspondence reviewed carefully so we can determine what happened and assist with a proper resolution. Mariel from KittySupps

Response from kittysuppsAug 23, 2026

Hi Belva, We’re truly sorry for the loss of your cat. We understand how upsetting it must be to continue receiving charges and shipments after you had already explained the situation and were told that no further orders would be processed. We also understand your frustration that this has now happened again after the previous issue was supposedly addressed. This needs to be reviewed carefully, including your account status, previous cancellation request, and both $89.86 charges. Please contact our support team at [email protected] with your order details so the team can investigate why another order was processed and make sure the account is properly addressed. Mariel from KittySupps

Response from kittysuppsAug 23, 2026

Hi Brooke, We’re very sorry to hear about your experience. We understand how frustrating it is to request cancellation immediately, be told that it was taken care of, and then still receive the shipment — especially when another unexpected order followed. We also understand why receiving conflicting information about your cancellation has caused you to lose trust in our service. We’d like to have your order history, cancellation requests, and any recurring billing carefully reviewed to determine exactly what happened and ensure there are no further unwanted orders. Please contact our support team at [email protected] with your order details so we can review your case and the available resolution. Mariel from KittySupps

Response from kittysuppsAug 22, 2026

Hi Nancy, We’re very sorry to hear about your experience. We understand how frustrating and concerning it is to continue receiving shipments and charges after you had already requested cancellation and received confirmation that your subscription was canceled. We also understand why this has caused you to lose trust in our company. We’d like to have your cancellation history, subsequent orders, and billing carefully reviewed to determine why additional shipments continued after your cancellation request. Please contact us at [email protected] with your order details and cancellation confirmation so our team can investigate this further and ensure your account status is properly addressed. Mariel from KittySupps

Response from kittysuppsAug 21, 2026

Hi Beth, We’re very sorry to hear about your experience. We understand how concerning and frustrating it is to receive repeat shipments and charges when you believed you had not subscribed or had already requested cancellation. We take concerns about unwanted recurring orders seriously and would like the opportunity to review your account, billing history, and previous cancellation requests to determine what happened and ensure the subscription status is properly addressed. Please contact our support team at [email protected] with your order details so we can review your case and assist further. Mariel from KittySupps