kittysuppsReviews of kittysupps.com

Response from kittysuppsMay 9, 2026

Hi Kaye, We understand why this experience left you extremely frustrated. If your order experience did not meet expectations and you felt unsupported afterward, we understand why the resolution offered did not feel satisfactory to you. Shipping delays and courier-related issues can sometimes occur, but we understand your point that customers ultimately expect the product they paid for to arrive properly and within a reasonable timeframe. We also hear your frustration regarding the support experience and the compensation offered following the issue. Feedback like this is important, and we appreciate you taking the time to share it honestly, even though the experience left a negative impression overall. If you’d still like us to review the order details more closely, please feel free to contact us at [email protected] Mariel from KittySupps

Response from kittysuppsMay 9, 2026

Hi Tantagoth, We’re sorry to hear that your experience left you feeling this frustrated and overwhelmed. We understand how recurring billing concerns, shipment issues, and account management problems can create a very stressful experience for customers. Our subscription system is intended for customers who want automatic reorders, but customers should always feel fully informed and in control of future shipments and billing preferences. We also understand how delivery or communication issues can strongly affect the overall experience. We appreciate you taking the time to share your honest feedback and concerns. If you’d still like us to review your account more closely, please feel free to contact us at [email protected] Mariel from KittySupps

Response from kittysuppsMay 8, 2026

Hi Melissa, We understand why this experience left you frustrated. Waiting a month for the first shipment, only to discover another order was already processing before you had even properly received or evaluated the first one, would understandably feel upsetting and overwhelming. Our subscription option is intended for customers who want automatic reorders so they don’t run out of product, but we understand your feedback that this should feel clearer and easier to manage during checkout and cancellation. Customers should always feel fully informed and in control of their account settings. We also hear your frustration regarding the shipping delays and lack of clear communication throughout the process. If you’d like us to review your order or account concerns more closely, please contact us at [email protected]. Mariel from KittySupps

Response from kittysuppsMay 8, 2026

Hi Debra, Thank you for your feedback! We’re glad to hear that you had a positive experience with the communication and that your order arrived on time. We truly appreciate your support and hope your kitty continues enjoying the product 🤍 Mariel from KittySupps

Response from kittysuppsMay 8, 2026

Hi Kathleen, We’re sorry to hear that you were not satisfied with your experience. We understand how disappointing it can be when the product, shipping, or overall service does not meet your expectations. Customer feedback is important to us, and we understand that issues involving shipping delays, subscriptions, communication, or product expectations can strongly affect the overall experience. We appreciate you taking the time to share your honest thoughts. If you’d still like us to review your account or concerns more closely, please feel free to email us at [email protected] Mariel from KittySupps