KITHReviews of kith.com

Do not shop here. PERIOD. I bought a shirt for my boyfriend 1 month ago. they sent it to the wrong address and will not respond to any of my emails. I have been trying to get ahold of them for weeks and they are no help at all. I spent 200 dollars and I am not getting my shirt or a refund. they are thieves

Quality control for their products has gone down the drain....especially with the new Star Wars launch. Search Reddit and you'll find loads of customers with QC issues (missing logos, poor stitching, graphics that come off without washing). Customer Service isn't interested in owning the issue or providing solutions. They want to brush you off because they've already got your $100 in their pocket. Never shopping there again.

Pray to the gods of Phil Knight that your kicks fit because they do not accept returns. Blue ribbon pricing with low-class return policy.

Worst customer service. They were unable to fulfil my full order after fully charging me (duties, shipping etc). After following up multiple times they refused to refund my shipping costs for the item NOT shipped. Should have read these reviews before ordering.

Woke up early to buy star wars tee just see my order get canceled after 30 minutes.

I purchased 2 pairs of shoes that were the wrong size, so I requested a return. Kith responded that the shoes could not be returned, since they were from the "all sales are final" section. I did not see anything that said "all sales are final" on either the website or my receipt. I then requested to exchange the shoes for the correct size and received this response: “Unfortunately, we are experiencing delays while processing exchanges at this time and it may take longer than expected to process the requested exchange hence, we are not accepting exchanges.” I have never heard of a retailer who can decide not to accept exchanges because it may take too long.

I didn't even order anything but received something in the mail. Without even opening it, and before I even got it in the mail, I sent an email to customer service about it. They insisted I did in fact order it and then only gave me a gift card minus the shipping. I've never even heard of this ugly ass store and their ugly ass clothes. I just want my refund and never want to deal with this store again.

I ordered a sneaker from Kith. When I asked their twitter account what sizes do they display when ordering I was told it was in US sizes. I am a UK 9.5 and on their size charting for the sneaker it showed that a US 10.5 converts to a UK 9.5 so I ordered. Once delivered I discovered that the shoe was a US10.5 but it converted to a UK10 which was not what was described on their website. I emailed Kith and provided evidence from their website, twitter account, photos of the shoe and the shoe box and my receipt as I also used a Gift Card. However, I was faced with a email stating that I received the 'Correct item that you ordered'. They completely disregarded that this order was based on the false informatiom which they put on their website. I was told to return the sneaker. However, that would mean I would have to pay a delivery of £9 to return the item. Therefore, they charged me a total of £18 in delivery fees and did not issue me a new gift card besides this being a problem caused by Kith