Faith L.
great product
great product. Bought the Move+Pro and it has helped me immensly knees shoulders the pain was solved to a satisfactory degree anably me to keep training with little pain. i love the product

Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home.Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us.We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.'Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Kineon Labs (kineon.io) has 629 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing629 approved reviews, newest moderated first
Faith L.
great product. Bought the Move+Pro and it has helped me immensly knees shoulders the pain was solved to a satisfactory degree anably me to keep training with little pain. i love the product
gunter P.
We used the thing now for over a year, my wife for her knee problems, me for my shoulder problems. Regularily and placing the strap as recommended in the many mail shots. The effect was zero, zilch, nada in both cases. I have doubts that some of the glowing reviews are real or fakes. In short, thrown away money. But at least it does not hurt, hopefully. Cheers Guenter
Response from Kineon LabsJan 14, 2024
Hi Walter, Thank you for your feedback and we apologize the you did not get the expected results. We have sent you an email follow up to further assist. Looking forward to hearing from you. Kineon Customer Support
Gil
I got charged an extra $30 plus American for extra insurance on postage which I did not request. I have repeatedly emailed to ask for a refund for this with no reply. Not impressed. It’s no good having a good product and lousy pr.
Lindsay
great product. Being a health & fitness fanatic from 14 yo now at 85 I get some pain now and again. Bought the Move+Pro and it has helped me immensly knees shoulders the pain was diminished to a satisfactory degree anably me to keep training with minimal pain. However I have had move for I guess 5-6 months when all of sudden it stopped working. The Move people are very helpful in trying to work out what went wrong. Will update once I find out what the problem is.
Ileana K.
I never got a response for my question, yet I keep on being asked by your robot to give a review about the help I got, which was None. Please stop sending these emails and pestering potential customer. It is more than annoying. Please remove me from your database
Response from Kineon LabsJan 8, 2024
Hi Ileana, Thank you for your feedback. We've been responding to your email for the past days and have not received any response from you. Kindly also check your spam messages or junk folders as out messages might have ended up on those folders. Looking forward to your reply! Kind regards, Kineon Customer Support Team
Drew
Ordered the product and added faster shipping. Its been 12 days with no update. I reached out and they replied that the product is backordered and more should be available by the end of the week. Went to their website and there is no remarks that the product is out of stock and to expect delays. Was really hoping to get this in a reasonable amount of time to try it out and feel mislead on the availability of the product with no communication that they didn't have any. Customer service did reach out and gave a credit for the cost of shipping and I have now received the product.
Response from Kineon LabsJan 2, 2024
Hello Drew, Thank you for the feedback and we apologize for the lack of update! We send out shipping notifications to our customers as soon as the order is made. We've requested additional information about your order so we can check its status in our system and help you get your package as soon as possible. Looking forward to your reply! Kind regards, Kineon Customer Support Team
Jennifer B.
Received an email yesterday with a $50 off code which did not work. Accidentally hit submit in the middle of the night when checking for the 10th time to see if it started working, so I didn’t get the discount promised.
Response from Kineon LabsDec 28, 2023
Hi Jennifer, Thank you for the feedback. We want to clarify with you that discount codes mention that they cannot be stacked with current ongoing promotions. We've launched our New Year promo with 40% so other codes, for example, the ones you get, for subscribing to our mailing list will not work. We hope this clarifies it for you! Please don't hesitate to reach out if you need any help and we'll always be happy to assist you further. Kind regards, Kineon Customer Support Team
Yuliya W.
Customer service was quick to respond! I’m using the units 3 times a day for 15 minutes on my knee. Hope this maximizes the chances of the meniscus tear being able to heal. I know meniscus heals very slowly, if at all. I’m also trying shockwave therapy and Bioptron along with Kineon. Thanks!