Jonathan R.
So far my experience with Kineon has…
So far my experience with Kineon has been outstanding. If you are a veteran be sure to ask for a discount. That are most generous to us and first responders. Thank you for your support.

Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home.Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us.We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.'Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Kineon Labs (kineon.io) has 629 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jonathan R.
So far my experience with Kineon has been outstanding. If you are a veteran be sure to ask for a discount. That are most generous to us and first responders. Thank you for your support.
Fredrick M.
They said $50 off and sent me a coupon that didn’t work. I contacted them about this and they ignored it. Had my wife send email and phone number to get her own $50 off code and they never sent her anything. Still concerned, but I was eventually contacted by customer support. Hopefully getting things sorted out.
Response from Kineon LabsNov 27, 2023
Hi Fredirick, Thank you for the feedback. We have sent an email to resolve the issue. We'll follow-up as soon as we can but please don't hesitate to reach back at [email protected] so we help you further. Looking forward to your reply! Kind regards, Kineon Customer Support Team
barry B.
the cost of shipping for the 2.0 strap. Wow it's over half to cost. You should have included it as gift. I'm still looking forward to using the pro.
Response from Kineon LabsNov 28, 2023
Hello Barry, Sorry to hear about the issues with your order's shipping fees! We're actually in the process of reevaluating our logistics process and we're looking to improve the shipping costs of our accessories. We've requested additional information regarding your order so we can review it and we'll be more than happy to assist you further! Kind regards, Kineon Customer Support Team
Tori J.
I have never received my product.
Response from Kineon LabsNov 15, 2023
Hi Victoria, Thank you for the feedback. We sincerely apologize for the delay of your order! We've requested additional information from you and will review your communication with us so we can solve your issue as soon as possible! We'll follow-up as soon as we can but please don't hesitate to reach back at [email protected] so we help you further. Looking forward to your reply! Kind regards, Kineon Customer Support Team
Jules
This is a powerful light therapy device, sturdy in construction and very imaginative. I've used it on my creaky knees and can definitely say that I've felt an improvement. I bought in early as one of the seeders. My major gripe is that it's not FDA approved and they don't actually have partnerships with the sports teams that they advertise. Just be wary of that but besides that, great product and good work!
Ian
I recently joined the Kineon Move+ Support Group on Facebook. The Group has really engaged members with insightful content. One member named Ed Macatbag is particularly helpful and responsive to the Group. As an administrator, Ed reviews and approves posts from members in a timely manner. Ed also responds to inquiries and discussions in highly personalized ways, often offering to connect individually to resolve issues. Ed is highly knowledgeable about Kineon products and communicates about requirements and processes clearly. Ed even creates videos with tips, guides, and instructions! The level of time, effort, and commitment that Ed shows through supporting members of the Facebook Group makes the Kineon experience feel like a caring and supportive community. The level of service offered by Ed is what sets Kineon apart, and what makes purchasing Kineon products feel like a worthwhile investment. Ed is the reason why I moved ahead with purchasing not just one, but two Move+ Pro devices with accessories. Thank you Ed and thank you Kineon!
Jay W.
This product is very good technically. Several peer reviews tap this as the deepest penetration for joint and tissue issues. It is very targeted so you need to move ie several times if you are treating an area. My biggest complaint is their strap system. Hard to adjust and inadequate for larger areas. They sell additional straps but for the price paid they should be included.
Response from Kineon LabsNov 1, 2023
Hi Jay, Thank you for the feedback. We have sent an email to resolve the issue. We'll follow-up as soon as we can but please don't hesitate to reach back at [email protected] so we help you further. Looking forward to your reply! Kind regards, Kineon Customer Support Team
Paul
I started following the KINEON MOVE + team as soon as they first advertised their intention to design, manufacture and deliver this Laser Red Light Technology which was ( during rigorous testing ) proven to successfully remove pain in all areas of the body. I am a fit 73 year old pensioner who's passion in life is ballroom dancing, modern jive, table tennis and the gym / swim. Two years ago I was diagnosed with Osteoarthritis in both knees. As the Osteoarthritis started to take hold and provide increased pain and reduce my mobility, I became extremely concerned about my ability to continue with my sporting passions. That is when I placed my first very early order for the Move +. To whomever is reading this review - I say that the Move + has allowed me to continue with all my mentioned sporting passions WITH ZERO PAIN. That is the most important statement - ZERO PAIN. I use it in the morning for 15 minutes on each knee and in the afternoon for 15 minutes on each knee. The whole Move + team are extraordinary in that they work their socks off to provide the best customer service possible. They have a world beating product in the Move + and the team work incredibly hard to deliver an A+ customer servive. Over the last 18 months I have ordered six Move +'s. Five for friends and one for my son. They are all so grateful to have pain free mobility back in their lives. TRY IT FOR ONE MONTH. You can return it after the one month and receive a full refund. I KNOW FOR SURE THAT YOU WILL KEEP IT FOREVER. Paul.
Response from Kineon LabsOct 30, 2023
Hello Paul, This is such an awesome review, thank you so much for sharing this with us! It's an honor to be a part of your health journey and be able to contribute to helping get back to doing what you love. If you ever need any help, please let us know and we'll be happy to assist you further! Kind regards, Kineon Customer Support Team