KidKraftReviews of kidkraft.com

Circuit « safari run play table » Nul aucun ajustement entre les pièces, les animaux ne passent même pas dans certains virages. Rien ne tient, c’est honteux.

Maison Majestic livrée avec 2 pièces manquantes, impossible de monter l'ascenseur de la maison. Service client qui refuse d'envoyer les parties manquantes gratuitement soit disant qu'au delà de 90 jours ils ne peuvent rien faire pour nous, il nous envoient un lien pour en commander les pièces avec les frais de port + taxes d'une valeur absurde, plus chers que la valeur des deux pièces ensemble. Payer presque 200€ pour ne pas recevoir l'intégralité du produit et en plus de ça il veulent qu'on achète les parties manquantes alors que l'erreur vient de leur part??? Lamentable!!!

CHILDS PLAY TABLE TRAIN SET Avoid this company at all costs. you can buy the same toys online cheaper. £179 KidKrat. Amazon £152. $40 on alibaba.com in bulk. A new business opportunity some mark up $40 usd -£179

Absolute nightmare. Tons of missing parts. It would take six hours to sit down, go through the full instructions and inventory exactly what all is missing. And the client is paying me $25 an hour to assemble it. So this is either free time from me, or expensive for the client, not to mention multiple trips to Lowe’s and the parts themselves. All based on Kidscraft not doing proper quality control before they shipped this to us.

I ordered a set of pots and pans for my granddaughters play kitchen. The set was fine but only came in the outer box which was in terrible condition, not fit for wrapping. The company asked for my review but when I gave it they refused to allow it. My honest review: “Nice set but….. Cute pots and pans but disappointed with the box. I can’t wrap the beat up, dirty outer box for a gift and there’s no inner box.” This is what I received back from them: “Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!” Edit your review Thanks again, Kidkraft, Inc.

I am expecting my grandchildren to visit for the very first time from 3,000 miles away. I anxiously and excitedly researched almost every single playhouse on the market, and chose to purchase your Forestview II Playhouse. The size advertised said 66 × 50 x 69. Upon setting it up today, we were shocked to discover the actual size to be 44 x 49.5 x (we didn't even continue assembling to find our the actual height). I am beyond disappointed and extremely sad that this was falsely advertised. Now, my grandchildren will arrive and I won't be able to see their excitement and joy I was anticipating when they would see their beautiful playhouse. I will not be able to order, purchase and assemble an appropriate one before they arrive on November 16th. I'm so very disappointed.

They regret to inform you, at any point in the buying process (and I talked to multiple people on the phone setting up delivery) that when they deliver they won’t release it to you unless it’s in your house or garage. Well I have no space for it in my garage. A massive inconvenience to have a huge playground with sharp edges inside your house with small children. They couldn’t put in in the backyard or under my covered porch. I’ll never order from this company again and will warn others against it as well.

Purchased the Cozy Play house. When signing up there was a 15% for new customers however they told me it’s not available for this product. After making the purchase after five days they reduce the cost by £300. I noticed this when I was going to make further purchases from their website. When I asked them refund the difference they refused. Bad management, lost customer, and have told three of my friends who are going to make purchases to avoid which they have.