K HealthReviews of khealth.ai

That provider was rude and dismissive.

Doctors are not on the same page. Very disappointed in K Health. Second doctor was rude and condescending. He clearly stated the first doctor gave me incorrect instructions. I did the testing the doctor told me to do. Then came the switch up. I am unhappy about the lack of consistency and poor communication received from the second doctor. After my test comes back, I will never use this service or recommend them to anyone else. I’m also going to inform my insurance company about the poor treatment I received.

The app is terrible. The medical staff is good; at least the ones for my annual exams.

I got my diagnosis and prescription sent to the pharmacy in about 20 minutes on a Saturday morning.

Very unhelpful, I was just told to go back to my primary care provider. Not helpful at all

Super easy and efficient. Grateful to have access to healthcare any time we need it. Thank you!

DO NOT use this service. I tested negative for covid twice. I used a home test, but it is of the same quality that they use in Urgent care. I also suffer from sinusitis and every so often I need antibiotics. I know my symptoms. Unfortunately, I paid the fee and a doctor NEVER met with me on facetime. Instead, someone just spoke to me via a chat and directed me to see a general doctor because based on my symptoms they believe I could have covid. I demanded a refund because I was never even seen by a doctor. They refused. I filed a claim with my Bank and they said they were sent an invoice with my signature (it was not my signature). As I stated earlier, I only ever spoke to someone via a chat feature. I never signed any sort of invoice. You simply pay for the service and then youre directed to a chat. Not only do they not provide the service youre paying for (facetiming an ACTUAL doctor) they also commit legitimate fraud by forging an invoice.

I’m very happy with the virtual care that I received. I was very satisfied with the advice that I received and the response in sending a prescription to my pharmacy in a very timely manner. K Health saved me so much time from going to an Urgent Care. I will use again if needed.