K HealthK Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Claim this listingMedical Specialists · West Seneca, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
1,510 approved reviews, newest moderated first
L J.
The doctor responded right away, and solved my health issue politely and professionally.
Response from K HealthAug 5, 2024
We’re so happy your visit with us went so smoothly! We agree: our doctors are awesome and are passionate about providing quality care for the whole of you. Please reach out to [email protected] if you have any more feedback; we'd love to hear from you.
Kimberly P.
I was able to have a virtual visit with the doctor.
Response from K HealthAug 1, 2024
Thanks for the review, Kimberly. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected] if you have any more feedback; we'd love to hear from you!
Sabrina M.
I have been using K Health for 3 years now, y’all never disappoint me, it takes less than 10 minutes to get in contact with a doctor and everytime i have spoken with one they are so polite and helpful. Thank you for always taking care of me.
Response from K HealthJul 31, 2024
Thanks for the awesome review, Sabrina. We appreciate you taking the time to leave a review, and we're so glad we could help. Reach out to [email protected] if you have any more feedback; we'd love to keep chatting!
judy
Useless, paid 50 bucks, clinician wanted me to take a picture of the inside of my nose to see my nasal polyps. DO they ask for pictures of a bacteria that's making you sick? Have you tried to take a picture of inside your nostril? I'm still in shock at the absurdity of that. Denied any treatment and out 50 dollars. I have requested a refund, no response as of yet.
Response from K HealthJul 29, 2024
Thank you for your review, Judy. I’m sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. Please send us an email at [email protected] so we can take a closer look at what happened and answer any questions you may have.
Steven M.
It was relatively easy to connect, answer questions, and hear from a qualified medical practitioner.
Response from K HealthJul 29, 2024
Thanks for the awesome review, Steven. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected]; we'd love to keep chatting!
Karen H.
Incompetent. The RX I needed was time sensitive for me to get into my system. I was asked to give the name, address & phone number of my pharmacy in which I gave. The clinician stated "RX is sent." Just to find out that it'd been called into a pharmacy I'd used years ago in a town that I no longer live. By this point, my current pharmacy was now closed. They give no real apologies, just a kind of "oopsies" and offered me a $20 credit for NEXT service, which is really just their way of ensuring to keep me as a paying customer. No thanks. Surely there are other more competent telehealth providers. $73 for a 2 minute SELF-diagnosis and they literally had ONE job and obviously cannot do it.
Response from K HealthJul 29, 2024
Hi Karen, thank you for your feedback. We are reviewing this case to better understand what happened, and we apologize for the inconvenience with your prescription. If you have any questions or additional concerns, please follow-up with us at [email protected].
Allie Z.
My prescription was sent incorrectly to the pharmacy and the pharmacy requested additional info from the doctor. However the doctor has not responded yet I think. Also, I was able to get a specialist referral, but since it didn’t have a name on it, my insurance would not accept it. So basically both my issues were both unresolved via k health.
Response from K HealthJul 24, 2024
Thank you for your review, Allie. I’m sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. Please send us an email at [email protected] so we can answer any other questions you may have.
Mark V.
The entire experience went very quickly and the Doctor was very helpful and knowledgeable.
Response from K HealthJul 23, 2024
Hi Mark, thank you for the kind review. We work hard to meet expectations like yours, and we're glad we were able to make care convenient for you. Reach out to [email protected]; we'd love to keep chatting!