K HealthK Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMedical Specialists · West Seneca, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
1,510 approved reviews, newest moderated first
KIMBERLY E.
EXCELLENT EXPERIENCE
Response from K HealthNov 18, 2024
Thank you for your review, Kimberly! If you have any feedback about how we can provide a 5-star experience for you, please let us know at [email protected]. We'd love to hear from you!
Belinda
Such a convenient, quick, and easy doctor consultation!
Response from K HealthNov 18, 2024
We’re so happy your visit with us went so smoothly! We agree: our doctors are awesome and are passionate about providing quality care for the whole of you. Reach out to [email protected] if you have any more feedback about your experience; we'd love to keep chatting.
Gwyndyr
Decided to try K Health for annual ... discussion, lab tests etc. Super convenient, easy to use app and really liked the doctor. They updated my prescription at my pharmacy of choice, ordered the lab work at my lab of choice and attached helpful info right in the chat. I plan to continue with this service.
Response from K HealthNov 18, 2024
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected] if you have any more feedback about your patient experience; we'd love to keep chatting!
Alex Orellana Just A.
I felt like I could have been given the correct medications and I wasn’t
Response from K HealthNov 15, 2024
Thank you for your review, Alex. You can always reconnect with one of our doctors for up to 7 days after your initial visit should your symptoms change or if you have any additional questions. Please follow up with our team at [email protected] if you'd like any assistance.
Patrick A.
The point for using a Telehealth app for acute care is to circumvent going in to see a doctor in person. I had a severe cough and upper respiratory infection with all the symptoms and NY doctor, Oscar Dellinger, refused to prescribe me any treatments. Went to all the process of answering their lengthy questions to only be told I need to see a physician in person. Waste of time and money. Plushcare is better where at least you get a video consultation with a prescription.
Response from K HealthNov 15, 2024
Hi Patrick, we're sorry to hear this. Please understand that our clinicians' number one priority is patient safety and all treatment recommendations are provided in line with our medical protocols. Can you please send us an email at [email protected] so we can look further into your case and answer any questions you may have?
Lori
I used these people once last year for an urgent care visit. I was having a panic attack, which I tend to have, and needed to be calmed down by someone who knew what they were doing. The visit costed 50 dollars or so. Three months later, they bill me 150 dollars. And every 3 months after that they've continued to bill me 150 dollars without me noticing, for a total of 5 times. Are you serious? I didn't sign up for anything like that, this was a single urgent care visit. I deleted the app right after and I haven't used them once since. Don't let these people take your money, steer clear of this company whose M.O. seems to be to take from people when they're down.
Response from K HealthNov 14, 2024
Hi Lori, we're sorry to hear this. Can you please follow up with our team at [email protected] so we can take a closer look at your subscription? We look forward to hearing from you.
Rhonda L.
They took care of me within an hour, and I got what I needed to get well thank you
Response from K HealthNov 14, 2024
Thanks for the awesome review, Rhonda. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected] if you have any more feedback about your experience; we'd love to keep chatting!
Jeff P.
The process was very user friendly and the doctor was very helpful and was able to get me the medicine I needed immediatly to treat an ongoing infection on a Sunday. I am doing much better.
Response from K HealthNov 13, 2024
Thanks for taking the time to leave us a review, Jeff. We're so glad we could make care easy for you and we hope that you're feeling better. If you have any suggestions about how we can improve your patient experience, please follow up with our team at [email protected].