K HealthK Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Claim this listingMedical Specialists · West Seneca, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
1,510 approved reviews, newest moderated first
MBJ
awful, they charged me 45 dollars to tell me they couldn't help me, and refused to give my money back, lol.
Response from K HealthJan 7, 2025
Thanks for sharing your feedback. We’re sorry we didn't meet your expectations. Our clinicians' number one priority is patient safety and treatment recommendations are provided in line with our medical protocols. Can you please send us an email at [email protected] so we can look further into your case and answer any questions you may have?
Georgia G.
This app is a scam…only once(maybe twice) have I been properly treated and prescribed medications…the other times they tell me to see an in Person physician, go to the er, or tell me how to manage symptoms…today specifically I attempted to receive proper treatment for an upper respiratory infection that is bacterial( I know this bc everyone in my house has it, was prescribed antibiotics, and are almost back to normal)…I was told my symptoms did not warrant antibiotics and the infection was viral 😒even after I told the lady about the household sickness…she prescribed me cough medicine…KHealth is the biggest joke and waste of money…I’ve wasted $73 too many times…never again..don’t use this app…I will tell everyone not to use this app.
Response from K HealthJan 7, 2025
Thank you for your review, Georgia. We appreciate you bringing this issue to our attention. Please send us an email at [email protected] if you have any additional feedback about how we can improve your patient experience.
Mark L.
This company just wants money! I waited over 6 hours on a call back and had to go er due this company not wanting to do there job .site states 24/7 well that’s a lie , only thing this company did was take my money without talking with someone about my sickness . I will never use again and will tell other about my experience
Response from K HealthJan 6, 2025
Hi Mark, we're sorry to hear this and appreciate your feedback. Our Patient Experience team has followed up with you via email, but please reach out to [email protected] if you have any questions or additional feedback.
Emee O.
I have had KHealth since 2022. I think they are great! The doctors seem very professional and knowledgeable. Their pharmacy is very reasonable! I’m so glad I decided to go with them.
Response from K HealthDec 2, 2024
Thanks for your kind review, Emee. We work hard to meet expectations like yours, and we’re happy to hear we've been able to help. Reach out to [email protected] if you have any more feedback about how we can improve your patient experience.
deanna K.
Wonderful and fast care! I didn’t need to take time off work to receive the care I needed! Prescription was sent to the pharmacy right away! Will definitely use this service again if needed.
Response from K HealthDec 2, 2024
Thank you for your review, Deanna! We’re so happy your visit with us went so smoothly. Please reach out to [email protected] if you have any more feedback about your experience; we'd love to hear from you.
Megan H.
The response time was incredibly quick. The doctor was very friendly, understood what I needed, and was very quick to help me. This was a really easy service to use and exactly what I needed at the time.
Response from K HealthNov 25, 2024
Thank you for your review, Megan. We’re so happy your visit with us went so smoothly! Our doctors are awesome and are passionate about providing quick, quality care for you. Please reach out to [email protected] if you have any feedback on how we can improve your patient experience, we'd love to hear from you!
Gregory
Very easy to setup up a virtual visit. Was able to get script and follow up info.
Response from K HealthNov 25, 2024
Thanks for the awesome review, Gregory. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected] if you have any feedback on how we can improve your patient experience; we'd love to keep chatting!
Talia F.
The prompts were accurate and fast, at first I could not login but when I finally did everything went smoothly. The doctor asked appropriate questions and was thorough.
Response from K HealthNov 18, 2024
Thank you for your thoughtful review, Talia! We're so glad your visit went smoothly! If you have any more feedback about the login issue you faced, please let us know at [email protected]. We'd love to connect.