K HealthReviews of khealth.ai

Great service. The doctor was fantastic. I will definitely use K health again.

This is such a great service! Especially when you're ill and aren't up to leaving home, driving to urgent care, and sitting in a waiting room with lots of sick people. The app is easy to use, and the physician was extremely helpful. I'm grateful my insurance company offers this comprehensive alternative.

I was pleasantly surprised with K Health! I can’t believe how efficiently and timely they handled everything from my appt, getting my medicine, & even getting an order in for some blood work for a fraction of the cost compared to other places. Thank you so much!

In love K Health. The service is great and convenient. I have used them for the last 4 years

First timer! The entire process was so easy. I wasn't sure of what to expect, but this experience was well worth it.

The diagnosis was strictly taken from questions that were asked, without any conversation or any pictures being taken into account. This seemed to have changed from previous interactions I had had with the app in previous years. I don't feel this time, the app did not get into the whole situation as it related to my health and as a result did not correctly diagnose my situation.

I reached out about an issue that requires medication and usually does not need any testing to prescribe. The doctor had me take a test at a non traditional testing facility. I spoke to the lab tech and she said it would be a few days before results were in. I reached back out to the doctor and said I submitted my lab but wondered if I could expedite the prescription because my issue was a little worse than I originally thought and would progress into something serious quickly. The doctor told me I would need to provide a receipt that I dropped my lab off. I was not provided a receipt and the lab was closed. I ended up reaching out to a different telehealth app immediately because I couldn’t wait. They prescribed me within minutes and I got my very necessary medication. I reached out to k health support to cancel my appointment since it is no longer necessary thanks to using another doctor, they told me prescriptions were not a guarantee through the app and they could not cancel my appointment. It’s been over a week and I still have heard no updates on my testing/prescription through k health. If I had not gone to a different doctor I would be in excruciating pain with the possibility of developing life threatening issues. Thank god I decided to reach out to a different company.

Predatory company, tried to hide reoccurring fees without consent. Use amazon instead. I was in communication with k- health and refused to give me a full refund despite reaching out within hrs of being charged citing hidden fees I should have been aware of.