KerdomReviews of kerdom.com

No compreis en esta página si no queréis que os estafen...compré una silla hace unos días y tras intentar devolverla nadie contesta a los emails...

Pedi una silla el dia 19 de noviembre i todavia no la he recibido. Hace dias que envio correos y no contestan.

#KD13052 Ordered Chair on Black Friday, 3 Day Ground. 12/2/24 received confirmation "order is on it's way". Same story as everyone else. 'Shipping label printed, parcel never received by carrier'. I did get a response by email, some convoluted story about warehouse miscommunication, and actually a second email with apologies and more he said, she said...meanwhile today is 12/13/24 and the parcel still has not been picked up. I just sent an email requesting refund (2nd time). Kerdom seems quick to respond on here, so refund my order and tear up your shipping label. Monday morning I will file a dispute with the CC.

I ordered the electric wheelchair on December 4. It has not arrived, although my visa was charged. I have received several notices stating that it is held up in a warehouse at FedEx New Jersey. But when I called FedEx, they have not They have not picked up the parcel from Kerdom. Efforts to contact Kerdom have been futile

J’ai commandé une chaise en promotion et celle-ci n’était plus en stock. J’ai reçu un mail en espagnol me proposant un autre colori ou un remboursement. J’ai choisi un autre colori avec un dédommagement financier proposé par mail, cette fois-ci en allemand. Au final, ça fait plusieurs semaines que je relance et que je n’ai aucune nouvelle ! Outre la gestion du stock déplorable et visiblement récurrente, il n’y a aucun suivi des dossiers ni sérieux pour répondre aux clients. Heureusement que je n’avais commandé qu’une chaise, je ne me ferai plus avoir.

Ordered an office chair Nov. 23rd. Never received it. Called, text, emailed. No response. I'm in the process of getting my money back through my credit card.

My review Wheelchair is great I just received my Wheelchair and it looks great. It also operates great. There is a small notice about not charging an “Un-rechargeable battery” it makes you think one of the batteries is not rechargeable but I think it refers to mother battery that was not included. The batteries were 4/5 charged and it only took about 30 minutes to top them off. I have looked for a pdf of an owners manual but have not found it online. The notice says not to get the charger wet, but makes you think the chair is not waterproof. The display info in the Kerdom site states it can go through snow. The motors are pretty exposed so it think I would avoid wet environments. So far it exceeds my expectations. The sale price is one that you can’t beat, it has a horn, SOS button to summon help, a mute button to silence the horn and a plus and minus buttons for speed. I would recommend using the slowest speed setting while navigating around furniture or in tight spaces. If you go into an elevator, it would be best to go straight into it and then looking back reverse to exit. Buy one, it is a great price for a fantastic bargain on an electric wheelchair.

I did not received the wheelchair I paid for (It weights 27 pounds more). I paid for a express two days delivery, the product arrived 5 days later (so i can not used it when I need - visit Orlando Parks.) The customer service phone never answer. I requested by mail several times the return ticket, they never respond. If you buy a product from outside USA be carefull this is a company that cheats its customers