KensuifitnessReviews of kensuifitness.com

I finally received my order though it really did take too long (over 3 months). Product is great though with some things that could be improved. Regarding customer service, they're quick to get back to you should you contact them but not great at keeping you informed re delays & reasons for delays (mine was due to another item which I then cancelled). Once this was sorted, delivery was very quick. Ultimately, communication could be improved.

Tried ordering months ago...after about two months finally asked them what was going on. Oh...the Covid...yeah whatever...chinese scammers use that line on facebook...a lot. Then they told me, we were having problems with the vest so we UPGRADED it and you get that upgrade for free! Being a sucker..I said ok. Another month passes despite them telling me it would be rushed to me due to the delay. Emailed them again...oh we are still having some problems which we had to fix, but it will be coming soon. I said forget it, I'm not paying over $300 (yeah I bought the deluxe set with extras) to be your beta tester. They did refund my purchase price but MAN, what a freaking joke of a company. Don't care how effective it is, if you never receive the product, the effectiveness is zero. Bunch of clueless clowns...hopefully they'll be out of business soon. Lol just went to their website...kept freezing all over the place. If you want to look like a dork wannabe in the gym by all means buy this, you'll look as dumb as a person doing squats on a bosu ball, on one leg

Ordered a weighted vest mid september. Since that order no product and only promises off delivery but no product. No communication, no product and decided to claim a refund. We will have to see if i will get money back. Very bad experience with this company.

I have had the original Kensui vest for several months now. Recently, the replacement padded shoulder straps arrived at my door without any expectation on my part - such a pleasant surprise! They are a wonderful improvement to an already great product; the best, truly fitted weight vest on the market, IMO. Kensui had no obligation to upgrade the shoulder straps free of charge. This speaks so highly of its company and its desire to stand by its product and please its customers. I have always had great, prompt interactions with Remy and Victoria. I couldn't recommend the company more highly. A very satisfied customer!

Absolutely terrible. Both 800 numbers do not work, they do not answer email or text. BUT, they will happily charge you even it you did not actually complete your purchase. BUYER BEWARE!!!! If you fill out their form capture and attempt to back out w/o completing they WILL charge you and you WILL not hear from them!

Fast and High Quality!! There were no delays in shipping times like some naysayers are calling out. Received fast and already getting gains!

I bought their weighted vest and it’s by far the best vest I’ve ever used. With no weight on it’s really light and compacts down so you can travel with it easily. It’s comfortable and fits snugly unlike most weighted vests I’ve tried. The fact that it uses plates for weights makes it easy to adjust the difficulty for calisthenics which was something I struggled with before. Not to mention it makes you look like a tank when you got plates on it. Best weighted vest ever!

Didn’t get what I ordered, took very long time and just got the message to be patient, finally i asked for a refund, which I got. If you have time (and by time, i mean months), sure go ahead and buy from Kensui. Otherwise, just invest your time into something else.