KensuifitnessReviews of kensuifitness.com

I bought the EZ Vest which has proved to be a great attrazz for training. The ability to load the weight you want allows you to modulate your training according to your athletic level. The NEO RING and SWVL are of excellent workmanship. The Neo Ring with the double grip as in the case of the Vest always allows you to adapt your training to everyone's needs. The Customer Service, when necessary, has always proved to be prompt in replies and very polite.

Customer service leaves much to be desired. Communication on delays, shipping status, and overall coordination of the shipping issue were very slow response and vague. Product was ordered three weeks ago and still no update on when it will be shipped or can be expected to arrive. I made a separate order for a different item about 1.5 weeks apart from the first order, and there is even less visibility on the status of that one. Doesn't matter how good the product is if Customer Service leaves a very bad experience. Am about to request a refund soon. I do not recommend ordering from this company at all.

The vest is a good build quality, but you can only fit a single plate on either side of the pro version. This means that if you have 10lb and 25 lb plates you would need to make the jump from 20 lbs to 50 lbs.... Unless you buy their overpriced extensions for $49. This should be a standard feature, not an upsell

With regards to customer support and helping me change my order I found Kensui customer support to be some of the best I've had to deal with. They got back to me fast and identified the issue I was having pretty quick then rectified it even faster. The vest I received was great quality and designed to last, I can't knock a fantastic design that works, when and how you want it to. I am still waiting on some orders coming from Shanghai and given this COVID situation I doubt I'll be seeing them any time soon, but that's just the state of the world at the minute unfortunately.

We ordered the vest in November 2020, it's now Feb 2021 and still nothing. They have lied about the status, sent us incorrect tracking numbers, and continue to insist it will arrive any day. Now we have to contact the credit card company to have the funds reversed. DO NOT deal with this company.

I really enjoy this vest. I use this vest to help keep in shape for doing my pack test for wildland firefighting and really makes it easier for training since it stays tight to your body and doesn’t swing around like a lot of other packs and vests I’ve used in the past. Every time I have reached out to this company through email they have always been quick to respond and always helpful instead of just saying tough luck. Reached out to them for vest extensions since I’m a bit barrel chested and they got me sorted out no problem. Would totally recommend this vest to anyone.

I was a little nervous about receiving my Ez Vest Max due to other reviews but they far exceeded my expectations when I recieved my order within 2 days!!! The vest is really well made and the extra shoulder padding I purchased was worth it. I'm very 😊☺😘😍😎!!!

The vest is absolutely awesome. The Kensui Vest allows me to go super heavy with squats, dips, pull ups, etc with no discomfort. It’s crazy how much weight I can put on. Plus, It’s super easy to adjust and put on as well.