Kawaii Pen ShopReviews of kawaiipenshop.com

Ho ordinato per 3 volte sul loro sito. Le prime due sono state fantastiche e i pacchetti anche se sfusi sono arrivati nel giro di pochi giorni di distanza. Questo ultimo pacco però, ordinato nei primi di Agosto e ad oggi (NOVEMBRE) non ho ancora notizie. Ho provato con diverse mail a raggiungere i proprietari ma le loro risposte sono state vaghe e per nulla disponibili. Sinceramente se volete acquistare su questo sito scegliete le cose che costano meno, almeno nel caso dovessero perdere la vostra roba non avete speso troppo.

My favorite shop for cute and lovely Washi Tapes, sticker and so much more! Although there is a long waiting time for receiving the products you bought, I really appreciate that there are no shipping costs. So it's okay to wait a few weeks and till now there was no product missing. :)

I've bought school supplies for my daughter here. As some people mentioned previously, the shipping may take considerable amount of time but the prices are a bargain so I didn't mind to wait. I placed two orders, both of them arrived within 2-3 weeks and some of the items arrived separately. Their email support was very responsive with most of my questions being responded within 24 hours. Most importantly, my daughter loved their products!

This shop has so much adorable stationery. My first purchase went very well. There are many new products every time I visit their website. So tempting! I think I'll be back for more sooner than I planned.

I‘m located in Germany and ordered many stationary items (pencil cases, stickers, stamps ect). The delivery was as promised and all my items arrived in good shape! I recommend this shop to anyone. 😊

This shop is really great. I'm so happy I discovered it and tried it out! I've made quite a large purchase so I was really hoping that the delivery goes smoothly and I was not disappointed. I received my stuff within 3 weeks in several separate packages. One large package came from Japan and two small ones from China. They even included a little gift in one of the packages. I love all the pens I ordered, they write well and I love their quality. I also got the Nyanko plush pencil case and I adore it, I even received compliments on it from my friends. Thank you, Kawaii Pen Shop! ^.^

I had very good experience with this company. Delivery was as expected and their customer service is better than many other online shops I've tried.

Shipping wait time is stated as 25 days. After 40 days and no delivery I requested a refund and was told to wait another 2 weeks. Patiently waited another 2 weeks and still didn't receive anything. Their response was to give me a store "voucher." I declined and disputed the charge with my credit card company instead, for a full refund. This company is a joke. Merchandise being shipped from China with no tracking info.