Just Energy Group, Inc.Reviews of justenergy.com

I was talked into switching at a Sam's Club & told there was no savings but I would get a $45 gift card and "Perks". The price per cubic foot is almost twice the cost of Consumers Energy! Cancelled as soon as I could. Stay away from this scam!!!

All lies!!!. They promise you will save money on your bill but my bill was coming out 2x more expensive every month. My gas bill would normally be $15-$20 a month and with Just Energy it was coming out $50 every month. Just cancelled with them as a 3rd party and went back to my regular gas company. Dont waste your time or money!! they will screw innocent people over for their profit!

It's a total rip off. I got tricked into it in Sams club with the claim that my rate doesn't change. My first bill went up by more than double. I could figure out it by looking at the rate per Mcf.

My contract ending soon. I don't want to renew it at all. While I made a phone call with a 20minutes wait, the service guy just hung off my phone once he heard that I am going to cancel the renewal after verify my account. Then another 4 6-20 minutes waiting for phone calls, never answnered and I sent them 4 emails never replied

Bills always come late and are unorganized with not properly having both power and gas on bills every month, making payments frustrating and not knowing an average amount to expect! Due dates are always within 5 days of bill arrivals forcing us to call AGAIN to confirm bad mailing schedule! I don't and won't do email payment and expect better services and due dates! Brutal English speaking on phone services too!

I was told this was a free service when I was stopped when I was doing my shopping st Sams Club. I got a bill in the mail and went back to Sams club hoping to see a rep. I did so I asked him and he assured me it was a free service to make sure people don’t over pay. Well I pay more now on my Electric bill then I did without them. Absolutely ridiculous!

I read the reviews after signing up to this company and panic set in... I was waiting for everything to go wrong! That couldn't have been further than the truth.. the switch over was all taken care of and I am saving money, which of course was the reason I switched!! So I was shocked at all the bad review's. It dawned on me though that I never actually write a review when things go well and I like most people tend to only write one if something goes wrong. So I'd like to say my experience was very positive... staff were professional and friendly. They did exactly what they said they would.

Don't go with this company, sales person lied to us and signed us up with out our permission; even after we explicitly told them we did not want to sign up. If a company is going to treat its customers and signing them up with out their permission; how will they handle bills, outages, and customer complaints. Do NOT go with this company, I am furioys with the sales person.