JustCall.ioReviews of justcall.io

Response from JustCall.ioNov 6, 2023

Hello Larry, We are sorry to hear about your recent experience with JustCall. We aim to provide the best customer service possible, and your feedback is highly appreciated. We want to let you know that we have taken your concerns seriously and have been actively working to resolve them. Our engineering team has already resolved the contact sync issue, and we have made improvements to ensure smoother CRM integration in the future. Regarding the non-stop calling issues and instances related to roles and permissions, please let us know if you are still experiencing these problems or if there are any other specific issues you would like us to address. Our support team is ready to assist you with these concerns. Please continue this conversation in the chat thread with Almeen from our support team, and we will do our utmost to resolve all your concerns. Thank you for your patience and for bringing these issues to our attention. We look forward to working with you to ensure a smoother and more reliable experience in the future. Best regards, The JustCall team

Response from JustCall.ioNov 8, 2023

Hello Anthony, Thank you for sharing your feedback. We understand your initial concerns about the clarity of our pricing and the rules for purchasing minutes. We apologize for any inconvenience caused. Our team will ensure that our pricing and terms are easily accessible to our customers. We are pleased to know that Shruthi from our quality team was able to assist you in resolving the concern and that our support team promptly issued a refund. We appreciate your follow-up review on Trustpilot, acknowledging the refund and expressing your appreciation. We genuinely appreciate your understanding and patience. If you have any further questions or require additional assistance in the future, please do not hesitate to contact our support team at [email protected]. Thank you for choosing JustCall, and we look forward to serving you in the future. Warm regards, The JustCall team

Response from JustCall.ioOct 25, 2023

Hi Peter, Thank you for your feedback! We are thrilled to hear that you had a great experience with our team. If you have any questions or need more help, please do not hesitate to contact us. We are always here to help. Thank you for choosing us and for taking the time to share your feedback. Best regards, The JustCall team

Response from JustCall.ioOct 25, 2023

Hi Danny, We're truly grateful for your kind words, and we're delighted to hear that you've had a positive experience with our team. If you ever need assistance or have questions, please don't hesitate to reach out. We're always here to help. Thank you for choosing us and for taking the time to share your feedback. Best regards, The JustCall team

Response from JustCall.ioOct 26, 2023

Hello John, Thank you for taking the time to share your feedback on your experience with our sales dialer. We sincerely apologize for the issues you've encountered and understand your frustration. To thoroughly investigate and resolve the issues you've raised, we request that you contact our support team at [email protected]. When you reach out, please provide a brief overview of the issues you've faced, along with any additional details or context that may be relevant. We want to make sure that our platform meets your needs effectively. Please rest assured that we take your feedback seriously, and we're actively working to improve our product based on customer input. Thank you for giving us the opportunity to make things right for you. Best regards, The JustCall team

Response from JustCall.ioOct 16, 2023

Hi Pearlie! Thank you for sharing your positive experience with our team. Your feedback means the world to us. We understand registering for 10LC can be challenging, but we're glad our team made it smooth for you. Your appreciation for Almeen, Lavanya, Namita, and others who contributed to your success is heartwarming. We'll make sure that your commendation reaches them. Please don't hesitate to reach out if you have any questions or need help. We're here to support you and ensure your experience with JustCall remains excellent. Once again, thank you for choosing JustCall, and we look forward to continuing to be your trusted partner in your business endeavours. Best regards, The JustCall team

Response from JustCall.ioOct 13, 2023

Dear Abdul, We are delighted to hear that you had a great experience setting up your account with us. Your positive feedback is highly appreciated, and we thank you for recommending JustCall to others. Our team is committed to providing top-notch service and support to ensure a seamless experience. If you have any questions or need help, please do not hesitate to contact us. We are always here to help you. Thank you for choosing JustCall. We are excited to continue serving you. Best regards, The JustCall team