JustCall.ioReviews of justcall.io

Response from JustCall.ioDec 27, 2023

Hi Trevor, Thank you for sharing your experience with JustCall. We appreciate your feedback, and we understand your concern about pricing. We believe that our quality of services and the tools merit the prices that we are charging. We are a stable company that is looking to grow, expand, and meet all of our customers’ needs. JustCall regularly adds new features and upgraded technology. To address the charges concern and ensure a fair resolution, we kindly ask you to send an email to [email protected] with the details of your charges. Our team will investigate and work towards a satisfactory resolution. Thank you for bringing this to our attention. We look forward to hearing from you. Best regards, The JustCall Team

Response from JustCall.ioDec 26, 2023

Hi Ivan, Thank you so much for taking the time to share your positive feedback about JustCall on Trustpilot! We're thrilled to hear that our platform meets all your companies' requirements. If you have any questions or need assistance, please do not hesitate to contact us at [email protected]. We are here to help you! Thank you again for choosing JustCall. Best regards, The JustCall team

Response from JustCall.ioDec 20, 2023

Hello there! Thank you for taking the time to share your positive feedback. We truly appreciate your kind words about our support team. We understand that it may be too early to provide a comprehensive rating for the full product. However, we want you to know that we are committed to ensuring that your overall experience with JustCall exceeds your expectations. If you need anything or have feedback, email us at [email protected]. Thank you for choosing JustCall! Best regards, The JustCall Team

Response from JustCall.ioDec 18, 2023

Hello Logan, We apologize for any confusion or frustration you may have experienced, and we appreciate the opportunity to address your concerns. We understand that you may have been disappointed to find out that the Essential plan only covers productivity tools and does not include Re:Amaze integration. We apologize for any confusion that may have arisen due to discrepancies between advertised features and actual pricing. Regarding the Fair Usage Policy (FUP) for calling and SMS, we wanted to clarify that the subscription charges cover a certain amount of usage, and any usage beyond the FUP will be charged from your calling credits. We assure you that our intention is not to mislead our customers. All the pricing details, including the FUP, are outlined on our pricing page, which you can access at https://justcall.io/pricing/. We value your business and want to address your concerns. Please do not hesitate to contact our support team at [email protected], and we will do our best to assist you. Thank you for your understanding. Sincerely, The JustCall team

Response from JustCall.ioNov 21, 2023

Hello Angie, We wanted to take a moment to express our sincere gratitude for sharing your positive experience with JustCall. We are delighted that our texting software has been valuable to your recruiting process. If you have any further insights to share or any questions to ask, please do not hesitate to reach out to us at [email protected]. Thank you for choosing JustCall. We look forward to continuing to help you in any way we can. Best regards, The JustCall team

Response from JustCall.ioNov 21, 2023

Hi Mary, We were thrilled to receive your kind words about our troubleshooting assistance. If you need further assistance or have any questions, please don't hesitate to contact us at [email protected]. Thank you for choosing JustCall and for taking the time to share your positive experience. Best regards, The JustCall Team

Response from JustCall.ioNov 13, 2023

Hi there! We are thrilled to hear that you had a great experience with us, and we truly appreciate your kind words. Almeen is indeed a valuable member of our team, and we are delighted to hear that he was able to assist you effectively with phone number verifications. If you have any further questions or require assistance in the future, please do not hesitate to contact us. Thank you again for choosing JustCall! Best regards, The JustCall Team

Response from JustCall.ioNov 17, 2023

Hello Rudi, We understand and sincerely apologize for the difficulties you encountered while using our platform. We would like to inform you that your concerns have been thoroughly evaluated and resolved by Shruthi, our Quality Lead at JustCall. We acknowledge the problems you faced, and necessary measures have been taken to ensure a prompt resolution. As we have taken significant steps to address your concerns, we kindly request you to consider revisiting your review to reflect the recent resolution. If there's anything more we can do to assist you, please don't hesitate to let us know. We appreciate your understanding and the opportunity to make things right. Best regards, The JustCall team