JustCall.ioReviews of justcall.io

Response from JustCall.ioFeb 22, 2024

Hi Riley, Thank you for sharing feedback regarding your experience with JustCall. We sincerely apologize for the technical difficulties you have been experiencing and any inconvenience it may have caused. We understand how frustrating it can be to deal with these problems and wait for a resolution. We always strive to provide a reliable and efficient VoIP service, and your feedback is very important to us as we continue to improve our platform and address any issues that may arise. To better understand your concerns, we kindly request you to contact us at [email protected]. We appreciate your patience and understanding, and we look forward to the opportunity to make things right for you. Best Regards, The JustCall Team

Response from JustCall.ioFeb 22, 2024

Hello Jordanna, Thank you for sharing your experience with us. We deeply regret the frustration and inconvenience you have faced with our pricing and services. We apologize for any confusion you may have had regarding the charges you incurred. We aim to provide transparent pricing and apologize if our pricing caused any confusion. Regarding your refund request, we understand your situation and empathize with your need for a resolution. Please reach out to us at [email protected], or through chat support, so that we can review your case internally and do our best to accommodate your request reasonably. Thank you for your patience and understanding. Kind Regards, The JustCall Team

Response from JustCall.ioFeb 8, 2024

Hi Todd, We sincerely apologize for the inconvenience and hassle caused while trying to cancel the account. I understand your concern. Upon reviewing the email correspondence, I can see that your request was not addressed promptly, and I acknowledge the frustration this has caused you. Please rest assured that your account has been successfully cancelled, and you will not be charged any further. We highly value your feedback and aim to provide you with the best possible experience. We kindly request you to reconsider your review in light of our commitment to resolving this matter. Thank you for choosing our services, and we hope to have the opportunity to serve you again. If you have any further concerns, please feel free to contact us at [email protected]. Thank you for your time and patience. Best regards, The JustCall team

Response from JustCall.ioFeb 2, 2024

Hello Erin, We are thrilled to receive your heartwarming feedback! It is great to hear that our support team was able to assist you promptly and effectively. Your words inspire and motivate us to continue delivering exceptional service. If you need any more help or have questions, please don't hesitate to reach out. Thanks for choosing JustCall! Best regards, The JustCall team

Response from JustCall.ioJan 31, 2024

Hi Andreas, We apologize for any inconvenience caused while trying to unsubscribe. We have taken immediate action to rectify the problem. We want to assure you that your feedback has been shared with our team, and steps have been taken to ensure that you won't receive any unwanted emails from us moving forward. We understand the frustration this may have caused, and we are committed to preventing such occurrences in the future. We genuinely value your input. Therefore, we kindly request you to reconsider your review in light of our commitment to resolving this matter. If there is anything more, we can do to make amends, or if you have any further concerns, please feel free to contact us at [email protected]. Thank you for your time and consideration. Best regards, The JustCall team

Response from JustCall.ioJan 18, 2024

Hi Rebecca, Thank you for taking the time to share your positive experience with Almeen! We're delighted to hear that he could assist you effectively in registering your number. Our team is dedicated to providing exceptional support, and we appreciate your kind words. If you have any more inquiries or need assistance in the future, feel free to reach out to us. We're always here to help. Best regards, The JustCall Team

Response from JustCall.ioJan 3, 2024

Hello Felix, Thank you for bringing this issue to our attention, and we apologize for any inconvenience you may have experienced. After investigating, we found out that the system automatically adds +1 to the number, which treats it as a US number and results in call failures. To address this, we have enabled an option that prevents the system from adding +1 to the phone number during outbound calls. This adjustment should resolve the problem you encountered. We appreciate your patience and understanding. If the problem persists or if you have any further concerns, please continue the conversation with our support team in the ongoing thread. We have informed our support team about your concerns, and we assure you that they will take care of it. Once again, we apologize for any inconvenience this may have caused, and we appreciate your feedback. Kind regards, The JustCall Team

Response from JustCall.ioJan 2, 2024

Hello Ricky, Thank you for taking the time to share your feedback about JustCall. We're thrilled to hear that our service has been helpful to your sales career. We have taken note of the feedback you provided regarding Safari on Apple devices and will take steps to improve this. We appreciate your positive comments about our support team. If you have any further suggestions or if there's anything else you'd like to share, please feel free to reach out to us at [email protected]. Thank you for choosing JustCall. Best regards, The JustCall Team