Jumpflex Trampolines Reviews | Read Customer Reviews of jumpflex.com

Jumpflex Trampolines Reviews | Read Customer Reviews of jumpflex.com

Jumpflex Trampolines reviews

805 approved reviews, newest moderated first

Stacy J.
Jan 4, 2022
Great products, fast shipping and easy assembly.
These trampolines are great. They shipped fast and arrive with clear instructions and all the tools needed for assembly. Can be done by one person, although a helper would make it go faster. Highly recommended!
Response from Jumpflex TrampolinesJan 28, 2022
Hi Stacy, Thanks for taking the time to leave us a review. We appreciate your feedback on the fast shipping and I'm pleased to hear that you found our instructions clear and all tools are inclusive of your Jumpflex™ purchase. Thank you for recommending Jumpflex™ trampolines - we're happy to have you on board! Warm Regards, Renee Jumpflex™ Customer Support
Report
Rebecca S.
Jan 4, 2022
Incredible product and amazing customer…
Incredible product and amazing customer service- recommend them constantly!
Response from Jumpflex TrampolinesFeb 24, 2022
Hi Rebecca, Thank you for your review! It's great to hear you're happy with the product and satisfied with the customer service :) Warm regards, Weslee
Report
Joshua A.
Jan 4, 2022
Can’t get someone to respond
Can’t get someone to respond to my emails. I’m missing part of my shipment.
Response from Jumpflex TrampolinesJan 28, 2022
Hi Joshua, Thanks for taking the time to leave us a review. Sorry to hear that you were missing a part in your order. I can see that one of our Jumpflex™ team members has dealt with your inquiry and she has sent out a replacement. Apologies for the delay in getting back to you and for any inconvenience this may have caused. If you encounter any further issues, please do not hesitate to contact us. Warm Regards, Renee Jumpflex™ Customer Support
Report
Jacob
Jan 4, 2022
Trampoline is a good quality seems to…
Trampoline is a good quality seems to hold the whole family perfectly. puts together easy and simply. Instructions were great and easy to understand. Suggestion : when hooking the net hooks into the trampoline use zip ties to keep them together saves a lot of time constantly putting them back on from vigorous bouncing
Response from Jumpflex TrampolinesJan 28, 2022
Hi Jacob, Thanks for taking the time to leave us a review. Great to hear that your family is enjoying their 14ft trampoline - I'm pleased to hear that you found the trampoline easy to assemble and the instructions were simple to follow. Thanks for the suggestion on the zip ties! We also have another solution to this issue if you would like further information on this - please don't hesitate to contact our customer service team for more tips and tricks! Warm Regards, Renee Jumpflex™ Customer Support
Report
Marlene B.
Jan 4, 2022
Beyond expectations!
GREAT! Product arrived before estimated time frame. Seems to be of excellent quality but will see how it holds up to 5 very active grandchildren.
Report
Tonya S.
Jan 3, 2022
We had 80 mile an hour wind and our…
We had 80 mile an hour wind and our trampoline blew away. We thought it was mangled, after looking at it we decided to see if you had replacement parts. Not only did you have replacement parts, but they were also on sale. We were able to fix our trampoline as good as new. Thank you, our kids play on it everyday and were so sad when they thought it was broken. You made two kids really happy with your great customer service and quick delivery of replacement parts. Thank you
Response from Jumpflex TrampolinesFeb 17, 2022
Hi Tonya, We're truly grateful for your 5 Star Review and your positive feedback about the customer service. Awesome to hear you were able to get the trampoline up and running again after the storm. 😊 Warm regards, Weslee
Report
Henry M.
Jan 3, 2022
Great transaction
Great transaction. Quick delivery and customer service is top notch.
Report
Trinity S.
Jan 3, 2022
Great trampoline
Ordering was easy. The detailed information on the site was useful in making a decision on which trampoline was right for us. It was delivered on time and everything was in great condition. The instructions were clear and easy to understand. After installing the trampoline jumping commenced and we couldn’t be happier with the trampoline.
Response from Jumpflex TrampolinesJan 25, 2022
Hi Trinity, Thank you for your positive review. Great to hear everything was delivered in great and the instructions were clear. Welcome to the Jumpflex™ family 😊
Report