Jumpflex TrampolinesReviews of jumpflex.com

Very simple assembly and very sturdy. The whole family can have fun at together due to the high weight capacity. The only reason I didn’t give it 5 stars is because the seem at the top of the zipper is already separating after 2 months. Update: I didn’t include the fact that the stakes weren’t included in my original shipment, or the fact that when they finally shipped the stakes they didn’t include the necessary straps. I was contacted about my safety net after submitting a 4 star review and asked to send a picture. Picture was sent a few weeks ago without a reply from Jumpflex. Quality is good, but the quality assurance in packaging and their customer service leave something to be desired.

I’ve had too many problems with this order not quite happy with the quality of everything either. Have to keep contacting company every time something is wrong and we have had it for only a few months. It was originally a Christmas gift but wasn’t able to be ready for Christmas due to missing springs and pole covers being damaged. Once we got the new and missing items shipped to us. We were adding the missing springs and We noticed that all the drings were coming detached from the net… that keeps your children safe lol. One d ring on the trampoline was actually torn.. and no one had jumped on the trampoline other than my 26lb daughter. Contacted the company yet again to inform them of this issue and I was sent a YouTube link of how you should fix it or put it together originally… not stated in the directions about a link or a change in how to install.. I ordered the basketball goal and slide and stakes with my Christmas order we have yet to open them yet. Weather has been a bit cold and I need help taking the trampoline basically apart again to rebuild it for the net purposes. Company reimbursement me $100 due to the issues I had which I appreciated but I think I may have been better off getting a Walmart or academy trampoline. I always try to get the best of the best for my kids mainly safety wise and wasn’t to impressed.

We purchased the largest trampoline with basketball hoop and the Shader for our 13yr. Old grandson for Christmas. my son worked 2 days to assemble it, he had a very difficult time getting the safety net attached, and said the basketball 🏀 hoop velcro was too small he still hasn't attached the shader. Grandson has only been able to use 1 day because of the weather but he ❤ the size so he can do flips and enjoy with cousin's and his friends. We do recommend this highly for very active kids what a great way to get them away from the electronics. Even if they are the only child. A

I love this trampoline so far. It appears to be excellent quality. We had fun putting it together. We went out at night and jumped under the moon and stars! I love it! I am glad I went with Jumpflex.

Wonderful customer service. They understood the problem and fixed asap. Thank you!

Easy and fast to assemble. Great product. Deliver fast

Good equipment. Good support and replacement piece ordering options. Some parts are no longer available and some take months to arrive when ordered.

Always promptly responsive and accommodating when I reach out to them.