Jumpflex TrampolinesShop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · Swanton
Excellent
805 approved reviews, newest moderated first
Ronald K.
The trampoline is wonderful! Unfortunately two parts were defective, called customer service. They were very accommodating and ordered new parts, first part came…wrong part, haven’t seen the second part yet after several weeks. Even with these issues I would still recommend this trampoline, it’s awesome!
Michael S.
Fantastic service. Trampoline and accessories are holding up very well to almost everyday use by 24 neighborhood kids. Lol. We had an issue with the zipper failing on the safety net but once I contacted support they shipped out a replacement net immediately free of charge. Thank you for such great customer support/service.
Daniel J.
Tremendous Support Experience!!! Our family lost use of our FLEX150 after it cushioned the fall of tree blown down in a windstorm. It was extremely easy to identify and order the replacement parts needed to rebuild from the "PARTS" tab on jumpflex.com. The cost of parts and shipping were very reasonable and much less than I was expecting to pay. The kids were back jumping on the trampoline less than a week after the windstorm. Easy to find parts and place an order, excellent communication, lightning fast shipping - a great customer support experience all around - thank you, Jumpflex!!!
Loretta T.
Bought for my grandchildren for Christmas. It was easy to put together and delivery was fast. They love the trampoline and are on it everyday. It is well made and I am very happy with the purchase.
William H.
We had a couple netting poles damaged by icing. And they replaced at NO cost asap ! Great job Thanks
Denise
The pieces did not fit together where the welds are located. We had to hammer the pieces over the welds. Very disappointed for the money paid for this product. Lets talk about the sunshade. What is the sense of having one, if you can not leave it on 24/7. I would never buy this trampoline again!!
Response from Jumpflex TrampolinesMay 6, 2022
Hey Denise, Thank you for your review. I'm really sorry to hear that you have not had a pleasant experience with JUMPFLEX™. Please contact us on 866 3057238 or email us at [email protected] We would love to resolve this issue. Kind regards, Janna Long Jumpflex Customer Service Representative.
Joshua D.
When my son’s basketball hoop attachment broke he was devastated. I contacted the company to see what the replacement part cost would be and instead of sending a part or charging me for anything they sent a whole new basketball hoop attachment free of charge. I have one happy boy who’s ready for the summer season on his awesome jump flex trampoline.
Kamil I.
Great Quality! We love it!