Happy C.
Great Trampoline!
Fast shipping, great trampoline. Everything about this purchase was excellent.

Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent

Children's Entertainment · New York, New York
Excellent

Children's Entertainment · New York, New York
Excellent

Children's Entertainment · Swanton
Excellent
805 approved reviews, newest moderated first
Happy C.
Fast shipping, great trampoline. Everything about this purchase was excellent.
Michael P.
Our first experience purchasing a trampoline was horrible, we bought a 16 foot trampoline with 1000 powered riding hello sooner than we put it together and try to move it into position it folded up like a clam shell. My response was to search for trampolines made in America and I found a jump flex. My boys absolutely love it and we feel safe letting them jump on it. The company was very helpful, I found a spring that was defective and they sent me a whole pack of springs to replace it!
Response from Jumpflex TrampolinesJun 23, 2022
Hi Michael, Thanks for taking the time to leave us a review. I'm pleased to hear that our customer support team assisted you promptly and you are happy with the resolution process! Please kindly note that we pride ourselves in transparency here at Jumpflex™ and although we sell to multiple countries including the US, we are a New Zealand based company and our trampolines are manufactured in our purpose-built factory in China. Overall, we are happy to hear that your family are enjoying the quality of their Jumpflex™! Warm Regards, Renee Jumpflex™ Customer Support
Mark Van R.
Everything was easy! Exactly as stated. Easy delivery and set up, great product!
Ana G.
Great customer service! Made ordering my part super easy and after I found out I ordered the wrong part, the customer service rep immediately sent me the correct part. I’ll definitely be buying another trampoline from you guys!!!
Response from Jumpflex TrampolinesJun 23, 2022
Hi Ana, Thanks for taking the time to leave us a review. I'm pleased to hear that you have had a great experience with our Jumpflex™ customer support team. We greatly appreciate your feedback and we hope that you now have your trampoline up and running again for your family to enjoy for this summer! Warm Regards, Renee Jumpflex™ Customer Support
Wayne W.
Fantastic experience and the product is great thus far. 10000% recommend!
Roxie
Wow! I can't complain. High quality and durable. Previous reviews were true!
Melissa H.
Shipping was quick- although I never like fedex- seems like every time they deliver something the box is damaged- no exception here, but everything for the trampoline was safe and intact. Boxes 2 and 3 showed up first and box 1 later in the day- thanks for giving me a heart attack fedex. Anchor kit and slide came separate- tracking provided was accurate. Instructions were easy to follow and required tools were included although like shown in the assembly video I used a ratchet to make the bolts a lot easier and tighter. I assembled myself(adult female) with the help of my 9 year old- on a very hot windy day. Trampoline was heavy and didn’t even attempt to blow away. I would recommend assembly prior to adding the jump surface where ever you plan to have the unit as we had to carry over a fence and it was HEAVY! Net was tight as others have proclaimed- however it seems that it is supposed to be that way and I was able to get it on without too much struggle. Overall, nearly alone, it took me about 4 hours to assemble, but probably would have been easier for a stronger person. Five ⭐️ we’re loving it! Ordered a sprinkler hose thing from another co. that is easily zip tied up top. Kids having a blast on 100 degree days. Hope for basketball hoop to come back in stock soon as I can’t find one that I am confident will work. Looking forward to future fun on our JumpFlex!
Response from Jumpflex TrampolinesJun 22, 2022
Hi Melissa, Thanks for taking the time to leave us a review. We appreciate the honest feedback on your experience with your Jumpflex™ purchase! I'm pleased to hear that you received smooth delivery of your items and you had a good experience assembling your trampoline with the manual/online guides provided. Overall, we're happy to hear that you are loving your Jumpflex™ trampoline - we're excited to have you onboard the Jumpflex™ team for years to come! Warm Regards, Renee Jumpflex™ Customer Support
Roy F.
Okay, this was such an excellent experience, never mind that we have been in the midst of a pandemic affecting all businesses, large and small. Especially the small business owners! We ordered, and the shipment was enroute within a week, arriving a couple of weeks later. The material and workmanship is excellent, and the trampoline is a huge hit not just for our grandchildren, but all the neighborhood kids. Thank you for such a good shopping experience, and such a great quality product!