JPMorgan Chase & Co.Reviews of jpmorganchase.com

Worst bank on the planet. I would give them zero star review if I could. Horrible bank. DO NOT USE THEM. They are crooked as they come. Look up JP Morgan Chase with fraud or bank regulators and you can see ALL the trouble they are in. We banked with them for 12 years - business and consumer. We have great credit. Caused no trouble. All of a sudden we get letters saying they were closing our accounts - they would not give a reason. We had 30 days to close our acocunts - they said at no fault of our own. Our business is busines to business - our attorney said it probably one of our clients or vendors (probably a shaddy credit card processor). This became a lot of trouble for us - luckily a major bank took us immediately - they love us - bigger linesof credit - better business checking etc. Now - more shaddy bsuiness with Chase - Chase #1 profit is credit card charge back/disputes with credot cards. They encourage - WHY? because they make BILLIONS off of the fees. They encourage you to dispute charges and then if you lose they encourage you to fight it further(for more fees). This is a scam VISA and Mastercard need to fix. With Chase you can dispute whatever you want - they make it way too easy. And it's ALWAYS they Merchants fault. WHEN if fact - the majority of disputes are "friendly fraud" where the card dipsutes a charge they actually made. There are major problems with chargebacks/disputes - no should be able to dispute somethng without proof - enless they card was stolen. We have reported this many times to VISA, Mastercard, Attorney Generals Office, and the Fedrla Trade Commision. We will NEVERdo bsuiness with them again.

Recently attended a job interview, the interview panel were professional and asked many thoughtful questions about my work experience. I was asked to attend a follow up interview at the hiring managers flat, she thoroughly evaluated my oral stamina and ability to massage her cannons. Although I found the requirement to dip my nether regions in curry powder a little disconcerting, I have decided to accept a position as her driver rather than a Financial Risk analyst.

My corporate debit card inadvertently went through the shredder, my bad. I went down to the local branch to get a new identical same number debit card so I wouldn't have to change all my business accounts which I'm told they will do. I've had my corporate and personal account with them for several years (I was transferred over as part of the First Republic debacle). At my local branch, they were unable to find my corporate account after numerous tries. They finally found it and then she said her screen wasn't working very well, so she couldn't replace the card in kind. So before I could respond, she just went ahead and ordered a new card which completely and immediately canceled out my current debit card. I asked for that information so I could switch over my business accounts now and she said she's not able to provide me those details and I should get something in the mail in 5 to 7 days. Incompetence extraordinaire. Looking forward to changing my accounts at some point... JP Morgan Chase is not synonymous with even the most fundamental aspects of sound banking practices.

It's very clear from the other reviews that you should not use JPMorgan Chase for your investment needs. There are a dozen better brokerage websites you can use. They are expensive. They charge extremely high fees for all their trades whereas you can get the same trades for free at other sites. I tried giving them $150,000 and for 2 years, I did better on my own at a website I will not name here than they did and I didn't have to pay anyone nearly 3% to do it. They're ok as a bank. Fine if you want a checking account at Chase but you can forget the rest. They also sucked me in years ago by telling me I could have a HELOC if I switched from PNC then didn't give it to me. Banks aren't really anyone's favorite business but I don't like Chase.

After being a J.P. Morgan Chase customer for over 20 years, I expected protection when I was at my most vulnerable. Instead, I got the cold shoulder. While I was at work, I realized I was being actively hacked. I called the bank immediately to stop the breach. Instead of helping me secure my life savings, the representative rushed me off the phone and failed to follow emergency protocols. Because of their haste and negligence, my accounts were compromised. Now, instead of taking responsibility for their failure to act, J.P. Morgan is blaming ME for the hack. They have closed all my accounts-severing a two-decade relationship—and are refusing to help recover my funds.

J.P. Morgan recommended I put a stop payment on my bank account because I had scheduled two payments for the same day and they couldn’t stop the transaction that would over draw my account. So, I did. And, paid them when the stop payment was off and I was able to transfer funds. J.P. Morgan reported it to the credit bureau after I had paid as a late payment negatively affecting my credit score. This was after refunding my late payment fee admitting they were wrong due to their systems ability. In addition, one of their escalation team members told me if I had a Chase bank account instead of another bank account I wouldn’t have had these issues. Very concerned about this company and values. Reported them to BBB with case number 24637421. Laura Lambert has reached out and has told me there is nothing she could do after researching my situation. Same response time after time with Chase after they told me to put the stop payment on my account because they couldn’t prevent the double payment transaction. I recommend not trusting J.P. Morgan Chase with your money. I have never ever made a late payment and this will correct for me, however warn others the mistrust in this company with regard to just talking and reconciling.

Chase agreed there was fraudulent charges on my card, but only credited 2 of the 7 charges. Unacceptable. Do better Chase. Thanks for letting scammers steal from me!

It has been 3 weeks that I have been without my debit card. Chase is so irresponsible that they can't get a new card out to me without it being compromised 7 times! I call everyday and ask each day for a card. They sent out cards linked to wallet which caused fraud over and over and over. It takes me the customer to say " hey stop sending the card out in wallet form. Saturday I was assured that I would have a card today. Again I don't and again I have to explain a very long story to the low level people I have to deal with by phone. So, after 30 yrs I give up! I am done with Chase and maybe just maybe a senior executive might give a da$$!