Joyride HarnessReviews of joyrideharness.com

I ordered a harness and it was to small. I sent it back over a month ago and still have not received my refund. I finally had to get my credit card involved. No one answers your emails and no one answers their phone. Do not buy from this company. Horrible customer service or should I say NO customer service.

Pub Life is not worth even ONE star. I had this same problem with them once before and I should have known better than to order again. Last time they kept telling me my order had been sent and it hadn’t, over and over. Same thing has happened this time. In addition, right after I ordered I did the “chat.” The person I spoke with said she could’t help me because she “didn’t have access” to the information about the sale. She assured me someone would contact me within 24-48 hours. That was almost a week ago and, so far, no one has contacted me and, apparently, my order hasn’t even shipped. Probably no use to even try to cancel since that may not work either. So, take my advice, stay away from this company!

I purchased a No Pull Harness and a Seat Belt that was offered normally priced at 14.95 but could be added with the harness for 9.95. Although the harness is substantial, it does not stop the pulling even when the leash is buckled to the side ring. The seat belt could not possibly keep my dog (67 lbs.) secure in the event of a car accident. I kept thinking that something was missing...it's just a strap with an open metal rectangle at one end and a latch at the other end....very thin. When I look on the website I now see two different seatbelts..one is priced 9.95 and the other is priced 14.95. The one I received was not on sale regularly 14.95 for 9.95...it's always priced at 9.95. I wouldn't have wasted money on a flimsy seat belt that wouldn't secure my big dog in the car.

I ordered a 2 puglife harnesses and got 2 joyride harnesses they do not work i am waiting for a customer service rep. The belly strap does not stay tightened.

I wouldn't evem give 1 star of it was possible. This company is a huge fraud! They take your money send you a tracking number that never actually goes anywhere and when you try to call the phone number doesn't work and says you need to use email or social media they responded and said to wait longer now 3 weeks later and when I finally got sick of waiting and being ignored I emailed to cancel and refund my money immediately they won't respond but I keep getting advertisements constantly. They are a total rip off and fraud!!! Do not order from them! Order #377617

I too am having a a horrid time getting a replacement for what I was told was a defective harness. I sent them the photos they requested, confirmed what color harness it was. And then nothing, ZERO response. It’s been 4 weeks. I’ve emailed every week. The phone number is a joke, no one ever respond. How do you run a company like this?

This harness is the worst we have owned. My dog is a pretty decent walker, but definitely room for improvement. This was advertised on facebook as practically a miracle harness so I thought why not. Well it was as if she wasn’t even on the end of a leash, non stop pulling even worse than with just a neck collar. I reached out to the company twice when we first got the harness about 6 months ago but nobody emailed me back nor could I find a phone number. I pulled it out again recently now that she is a bit older and same thing. I had my husband and daughter try as well and they both said it was the worst walk they have ever been on! Don’t waste your money as the money back guarantee is useless if you can’t contact them.

Randall Keele, , 801-556-6225 order # 379867. There are plenty of vendors out there that are willing to deliver harnesses in a timely manner. You customer service is horrid, no communications, no way to talk to anybody. Refund my VISA CC.