Joyride HarnessReviews of joyrideharness.com

This is a beautiful harness it's very well made I love the color I bought white and black. plaid for my dog I have a 15 lb poodle mix the only thing that I do not like about this harness is that big buckle I've already discussed it with the company that Buckle is the same size for any dog why wouldn't they make the Buckle to fit the small a dog ,it makes no sense that big old Buckle is just such an eyesore on my little dog and he a little irritated with it! it's right there behind his front leg I have loosened everything I have tightened everything is still the same it's a big buckle for a big dog someone surely didn't think that through

Well.... I purchased my first harness but it was too small. All I wanted was to exchange it. It's been almost a month ago. I was excited about the first one arriving because we were going to NC. Now we intend on going again. With No harness.

Last year I bought a Pug Life Harness for my dog! It was amazing. It held up to normal wear and tear. The only time I had to adjust anything was when he got bigger and I had to make the neck and chest straps longer. Last month I bought him a new one, a Joyride Harness. While it looks exactly the same, it is not. I have to adjust the chest strap multiple times per day because it doesn't stay tight around his body. My dog is not a major puller on the leash and I don't think that this harness does what is advertised. I should not have to continuously tighten the chest strap. It should stay put! I was happy with my original purchase last year but I am not happy with the quality of the second harness. Very disappointed!

They have worse than bad customer service, they have NO CUSTOMER SERVICE! You can get same harness cheaper elsewhere too! I highly recommend you go elsewhere!

Fits our Standard Poodle perfectly. She's a puller but is quickly learning to walk slower.

I have a very large very strong two-year-old boxer, who has been a nightmare to walk. I confess I have not worked as hard at training him as I should have, but he despised the gentle leader harness, and did not respond appropriately to either a chain collar or a pinch collar. I have never successfully used a harness on a strong boxer, so I bought this harness not expecting anything great. Boy, was I surprised! The moment we stepped out the door, it was as though he had been perfectly trained all his life! He walked sedately by my side, and the only time he pulled even a little was when a chipmunk ran across the road in front of us, and when my son drove by, and my dog recognized my son. It's very rare that one buys something online and is blown away by its exceeding ones expectations, but this was a rare experience. I can't praise this harness enough! I have since bought two more since I have a rescue boxer kennel, and we often get dogs that have never been on a leash. I can't wait to try the harness on some of them.

TERRIBLE Customer service. I ordered two harnesses on April 16, and despite spending more than their free shipping minimum, I was charged $5 for shipping. I figured I would not have any problem getting a refund to my credit card so I contacted them first thing on Monday morning via live chat. They said they would investigate it. I followed up a few days later via live chat; they said it was still being looked into. How hard is it to see that you charged me $5 for shipping when I spent over them minimum amount?! I followed up A THIRD TIME because now the order had taken well over 10 days to even give me accurate shipping information. Turns out it hadn't even left their warehouse. When i asked about my refund this time, they said it would be on my card statement in 5 days. FINALLY received my order after 13 business days (20 days total); their expected ship time is 5-10 business days. I should also mention that based on the fedex shipping information, this package had to travel less than 30 miles! It is now May 14 and I still have not been refunded my measly $5. At this point, I want my money back on principle, not because $5 is a lot. Also, if you call their "contact" phone number, it's an answering machine that refers you back to their website with no chance to talk to a human being. And today their live chat isn't even working! What a joke! What a scam! Don't be fooled by all of their Instagram celebrity dogs - this brand is terrible! By the way, finally using the harness, the buckle is cheap plastic and it makes my dog pull harder than a front clip harness.

After an initial frustrating experience with delivery, a customer service representative contacted me from Joyride Harness and addressed the problem immediately. I am looking forward to receiving my harnesses.