Rick C.
After 3 months of trial and error
After 3 months of trial and error, my prescriber elevated my dose to 120mg but I only had the 60mg troches and was more than half way through my supply for the month. My persriberbtold me to take 2 of the 60’s and my 120mg script would arrive so I would not run out. It never came until 12 days later. I reported I was out. The 129mg arrived and while it was finally working and I began to feel amazing, I had issues with potency from troche to troche. As a result, I occasionally took my 120mg and 20mg corner to get consistency. When I reported this to them, the form they sent me to fill out failed to work 3 times. After reporting this issue, I was cut from the program. Left high and dry and no option or discussion to be had with them. A total and absolute wast of my time, my money and now a brutal blow to my state of mind/mental health. I’m not worse off than when I started. Do yourself a favor and find another option…if you can and can afford it. The alternative option they finally did offer is $980. Way to go, Joyous…I’m glad you guys are happy. My metal h wee path is now set back months if not years.
Response from Joyous - Low-Dose Ketamine TreatmentFeb 15, 2024
Hi, We're deeply sorry for the challenges you faced with our services. This is far from the standard of care we aim to provide. Your experience is being taken seriously to prevent such issues in the future. Also, Joyous does not offer any other services higher than our $129/mo subscription service and we apologize for any miscommunication or confusion. To further discuss how we can make this right, please share your feedback here https://www.joyous.team/joyous-experience . We appreciate your honesty and sincerely apologize again. Thanks, Joyous Team