Midi HealthReviews of joinmidi.com

Telahealth appoint where you actually feel like a patient and the physician cares.

The website is easy to navigate and use. The clinician I met was professional and knowledgeable. It was a simple process overall.

Good luck! I put a lot into this appointment, I had labs done 3 weeks prior, filled everything out in advance, did the audio test, I tried to sign in 5 minutes prior to my schedule appointment and NOTHING! Of course no one can help you because everything is run by computers. This has been such a waste of time! If I want to schedule another appointment I have to pay for a missed appointment! SMDH

Honestly I had high hopes after my initial call/consultation. Went to pickup prescriptions and my insurance had not been updated properly by MIDI so the cost was all out of pocket. Sent a message to ask and was told they couldn’t read my insurance card, meanwhile, I had already had my first telehealth visit and was told everything was fine with my insurance. No problem, I update my insurance card and ask a couple questions about billing. Crickets don’t hear back for four business days, I have to send another message asking if they even received it. At this point, I really was not ready to be done with the company, I had received two detailed messages that seemed like they cared about my experience and making things right. I think the final straw was a message sent to me saying if I sent another message. It would be pushed to the back of the line and my two business days were a response would start over again. My medical practitioner that I spoke to on my telehealth visit told me to message whenever I needed anything and somebody would respond in two business days. I did not send them a large amount of messages, probably four or five, some in response to questions. To receive a response that basically tells me to stop messaging them tells me my questions are not have any value to them and neither is my business. Good luck I hope you have a better experience than I Did.

I like that they take insurance and do not use pellets, etc that I personally am not comfortable using. The visit was easy to schedule but WILL be canceled on you if you do not respond to a txt (there is no notification of this anywhere when sighing up as a new patient). That is difficult for those that do not txt well or use a landline. The NP is knowledgeable but the visits are very rushed. There is not adequate time allowed for complex health interventions such as HRT. For a company that heavily advertises that their clinicians are the ones that "finally take time to listen " and understand their patients they definitely do not allow for that to actually happen. 15 minutes to review your labs, other meds, etc then get to your symptoms. You also have to schedule your next appointment with your NP during this time. Always rushed and no time to really explain your lab results or medication effects, etc. Especially if you have questions.

This was great! Easy to book the appointment. The nurse was very professional and really listened to my concerns. I'm very happy with my experience. I forgot to mention that my appointment was on a Saturday! I don't know about everybody else but that doesn't happen where I live. I cannot see a doctor on Saturdays so this was incredibly convenient. I recommend this for everyone who's tired of wasting their time in a doctor's office. My appointment was on time and again my overall care was excellent.

Dr Kilroy is so great, she really listens and addresses any and every concern or question I may have. I don't feel rushed and am definitely developing a comfortable Dr patient relationship.

Great experience with the nurse . Great knowledge and really helpful!!!! Life is a little bit easier!!!