Midi HealthReviews of joinmidi.com

MIDI has found the right solution. Making women’s health easy to reach by providing an telemedicine with clinicians who are knowledgeable, empathetic, patient, and helpful. When dealing with hormonal changes as a woman and faced with the often dismissive attitude of others in the medical field, having the complete opposite at MIDI is mind blowing. Before finding MIDI, I suffered with perimenopause and just thought I’d have to deal with the symptoms I experienced. Finding clinicians who not only said yes you can do something about this, let’s work together to make life more enjoyable for you has given me the love for live I once had again. I only hope this stays around for many, many years as the service is invaluable.

As a woman in her late 40s who is experiencing increasing menopausal symptoms, I was eager to try Midi Health, as I understood that this practice specializes in women's health care from peri- through post-menopause. Unfortunately, so far, I have been dissatisfied with the level of care and attention that I have received from Midi Health's practitioners. My initial consult with an NP was fine. At the end of the consult, the NP told me that she'd need to order labs for me before I started taking HRT, but she needed to know which lab. Minutes after the consult ended, I messaged the NP to provide the specific lab and location. Two weeks later, I'd heard nothing from the NP or Midi Health about the lab order. I had to dig around on the (very basic, not user friendly) website to determine whether my labs had ever been ordered. When it appeared they had not, I messaged the NP to inquire. She then apologized and ordered the labs. If that had been the only negative experience, no big deal. But it only got worse from there. When I printed out the lab order to take to my lab, I noticed that the NP hadn't ordered a hormone panel. But she had ordered a bunch of other general tests, like Vitamin D and cholesterol. I thought that was odd; wasn't the whole point to get a baseline on my hormone levels before I started HRT? But since I'm not a medical professional, I again messaged my NP to ask. It turned out that the original NP was on vacation, so a different person was covering for her. That person responded that no, a hormone panel wasn't necessary, and attached a long scientific "treatise" to prove it. I thought that was a little odd, but okay.... she's a medical professional and I am not. At my next consultation with my NP, who had by then returned from vacation, it was immediately obvious that she hadn't reviewed my lab results before the call started. After I mentioned that I had taken the labs and results were in, she wasted 5 minutes of our session reviewing them. When the NP mentioned that there was no hormone panel result, I inwardly rolled my eyes. "You didn't order one," I replied, "and when I asked your covering NP about whether the panel had been omitted in error, she said it wasn't necessary." The NP looked at me blankly, responding: "It's a good idea to order a hormone panel to establish a baseline level before you start HRT." Oh, is it? Then why did: (1) You not order that panel, and (2) your covering NP tell me it was actually NOT advised (the opposite of what you're saying now)? So now I have to go back to the lab to take yet another panel. And honestly, I feel completely uncared-for by my NP, and uncomfortable with the inconsistencies in Midi Health's policies that would result in diametrically opposite advice from two different NPs on the need to get a hormone panel. In conclusion, I am questioning my decision to use Midi Health. I will likely discontinue using the service, and find a specialist doctor instead.

I spoke with the doctor about my needs. The doctor ordered bloodwork and reviewed the bloodwork with me and I have left three or four messages via email ( messenger) each message being returned by the doctor within a 24 hour period. I am surprised to read that there are a few negative reviews because my experience has been the exact opposite.

Awful experience. Switched to Midi Health with the understanding that they provided individualized care for menopausal women, as menopause is so often shortchanged in current healthcare. The provider I had dismissed my past experience with HRT, and sent me down the same path I had been on before. When I mentioned the side effects I had struggled with, I was disregarded. These I had experienced for over a year now. Disappointing to not be heard by another woman. I had anticipated a comprehensive evaluation, hoping to pinpoint exactly what my body needed. But there was nothing forward thinking in my NP, just textbook, general care. I can’t even say it was kind care; my clinician did not listen to me, would continually interrupt and forget my symptoms/previous discussions.

Appt was with an NP, not MD and she provided no info or insight beyond basic understanding. She prescribed a medication and each time I asked about statistical risk for this or that she said she had over a dozen patients taking it with no problem. I tried the prescription and the side effects were awful, much worse than the severe hot flashes etc that it was supposed to treat, and it didn’t even help with that issue. Worst medical experience ever.

I had a brief initial consultation with a Midi nurse practitioner regarding HRT. I already had spoken with OB-GYN and was provided a Rx for HRT. I was interested in some additional input and potential recommendations to manage my symptoms. The meeting did not add anything valuable or obvious. I could have gotten the same information by doing a simple online search. The meeting felt a bit rushed and I was provided with such generic information- it was a complete waste of time. (not a important but a note that--The provider also was in her apartment and the background wasn't blurred so it looked very unprofessional.) To make matters worse, I got a bill for $187. Although Midi says it is an in-network provider, the payment differential is much higher for the patient. I do not recommend this service. Just go to your OB to get more comprehensive care and insurance coverage.

I felt my initial consultation was not very in depth, however, the practitioner gave me a few helpful suggestions. Unfortunately, after our consultation I found it took her a long time to respond to me and in between I kept getting constant reminders to rebook. I wrote to their customer service department and never heard back regarding my concerns. I wrote again to request they stop sending my rebooking invites which they responded to but I am still getting these emails. I think it's better to just go see a doctor who knows about HRT.