Midi HealthReviews of joinmidi.com

They NEVER respond to any form of communication. 1) They tell you to send an e-mail - no one ever responds. 2) Then they direct you to send a message using the Midi Portal - no one ever responds. 3) When you call the phone # - no one picks up! 4) Leave a VM - no one responds. I have been trying to fix a billing issue for 2 months now - can't get a human being to fix it after numerous attempts via every channel. Its an appallingly bad experience. 5 days later - they respond on Trustpilot - BUT NOT TO ME THE CUSTOMER. Billing issue STILL NOT FIXED.

I was really happy to find out that Midi Health is in my health insurance network. What I loved most was that my appointment felt like a friendly chat rather than a typical clinical visit. The provider took the time to really listen to my concerns, talk through my symptoms, and explain all the different treatment options I could consider.

My experience over all with MIDI health has been amazing. I’ve seen two doctors both were very patient knowledgeable and showed a lot of concerns about my health as a woman. I truly appreciate finding this health group and will continue to us them.

After doing my own research, I scheduled with MIDI, who I had seen recommended on Dr Mary Claire Havers website. My naturopath prescribed HRT after years of not solving my health problems. My main concern and struggle was mental health. I had been treated for depression for 14 years, never once being offered help with my hormones. After starting HRT, the results were amazing. I am no longer on SSRIs. I feel like myself. I felt that MIDI would offer more specialized care and line up with the education I had been receiving about hormone insufficiency. I was also interested in FDA approved/insurance covered options, as I was paying out of pocket for compounded cream. My first visit was excellent and just what I was looking for. Thank you, MIDI!

The service is very convenient. The medical providers are thoughtful and have a genuine interest in helping. They are also knowledgeable and lay out all the options in a way that helps you make clear and informed decisions about your health. The patient portal is very user friendly and I like that I am able to message my provider about questions or concerns I may have. I look forward to continue my health journey with Midi. 7/11/24 Update: I took a star off my review, because when they said my insurance was accepted I assumed it covered the consultation with the provider, but it did not. I was charged $250.00. I was not informed this would not be covered. Unfortunately, I am in no position to pay this each time we have an appointment and that pretty much would be each month based on what was discussed in our meeting. Wish I could have continued with the service, they do have potential.

MIDI Health touts personalized healthcare for women, but I'm glad I followed my instincts and sought another opinion. I met with one of the MIDI practitioners and reviewed all of my symptoms. She was very quick to suggest I go on a low dose estrogen patch and progesterone pills. When I inquired about a blood panel to ensure this was the proper direction for my healthcare, as well as understanding what dosage I needed, she said we can certainly do that but it will not dictate or change our action plan. When I asked her to elaborate she said we are treating your symptoms and so regardless what your blood test would say it would not change my recommendation, but if it makes you feel better I can order your labs. Regardless, we will start you on a low dose and meet every few weeks to see how you're feeling, and then we would increase that subsequent dose if your symptoms are not improving. She also suggested how much this hormone replacement would solve for other symptoms that I didn't even have, which was also a red flag. Her lack of personalization and then suggesting blood work wasn't relevant, was a major pause for me. I decided to seek out another health care partner that specialized in women's health care, but based their recommendations on your blood work for a more personalized approach. In my consult with my new practitioner they said you can absolutely tell how much hormone replacement a person needs based on what their levels are at the point they had the blood taken within their cycle, so you would absolutely be able to more personalize a dosage if that is even needed at all. They also said it's extremely dangerous for women to be prescribed HRT without blood work to confirm if and what is needed. When my blood work came back I found out that I actually have an autoimmune disorder with my thyroid as my underlying condition to all the symptoms I experienced. And guess what, my estrogen and progesterone levels are completely normal!! The only sex hormone in question is that my testosterone levels are a little low, so not quite optimal but technically within range. All of this is to say that if I had stayed with MIDI I would have been mistreated with a hormone supplement that was not needed at all. In fact, my new physician care suggested that had they put me on estrogen and continue to increase the dosage, which was not needed, it would have made my thyroid situation far worse because estrogen imbalance also can accelerate hypothyroidism, causing me more harm and making it much harder to get under control. I just want to send a caution for anyone seeking support through MIDI Health, thinking you will get personalized health care. They are looking for symptoms that "could" mean you have a decline in estrogen or progesterone, and they will treat your symptoms on that premise only but not actually look for the root cause to really help your long-term health. I was extremely disappointed to know that had I not been an advocate for my own health care, I would have been prescribed drugs that were absolutely unnecessary and would have caused me more harm. A lot of symptoms we experience in our bodies can mimic a decline in estrogen or other sex hormones, it doesn't mean that's the actual problem so I highly suggest women get blood work first before allowing people to prescribe them unnecessary medication. I'm thankful that now I'm on the path to restore my health and addressing the thyroid issue that was truly the underlying cause of my symptoms. Midi is clearly out to prescribe as much hormone replacement drugs to as many women as possible for financial gain. If they can fit your symptoms into their box of even the possibility that you would benefit from their prescription, you will be offered it no questions asked. Secondarily, they said my insurance would not cover my $250 visit and continue to send me a bill. I had to contact the billing office multiple times to tell them to send it through my insurance and if it is not covered I will take care of it. Turns out my insurance did cover it after all, So if nothing else I'm glad I didn't lose the $250 out of pocket to this company. Take charge of your health and be your own advocate, get your blood work to confirm it's actually what you need!

It was so nice to have someone who actually cared about what I had to say and what Im going through with menopause. She made a treatment plan for me and she will check back on me to make sure that Im doing ok. I really am thankful I found Midi Health.

I have been shuffled from PCP to specialist and my Midi provider was the first provider to actually look at the whole picture of my health and provided excellent guidance and genuine concern. I actually felt heard. I have already recommended Midi to all of my girlfriends.