Midi HealthReviews of joinmidi.com

As a woman in my early 50s who was surgically induced into menopause more than 10 years ago, I had become exhausted from constantly having to advocate for myself just to get and maintain hormone replacement therapy. Making an appointment with Midi was honestly one of the best decisions I’ve made for my health. They ordered an extensive panel of bloodwork that helped validate the concerns I had been trying to communicate for years. Instead of dismissing my symptoms, they listened, explained my options, and worked with me to determine what needed to be addressed and how. The follow-up care has also been wonderful. After years of feeling dismissed and, at times, gaslit by clinicians, I finally feel heard, understood, and supported. I’m so grateful to have found a provider that truly listens and takes my concerns seriously. I only wish I had found Midi sooner!

Extremely happy with their service, in the short period I have been with them they have helped me substantially recommend them.

I was logged in five minutes before my scheduled appointment with everything completed. No one joined. I emailed support while waiting, and their answer was to refresh my browser and check my camera settings. I called as they suggested, and the person I spoke with couldn't help and said the scheduling team would get back to me. No one ever did. Instead, a new appointment was scheduled for me without anyone checking my availability. When I tried to pick a time that worked, the system made me redo all of my intake paperwork, even though I had already completed it for the original appointment. Midi sent an apology and offered to help me reschedule, but when I tried again, it still required me to redo all of the forms. At that point I decided not to move forward. I was excited to talk to menopause experts, but the missed appointment, lack of follow-through, and repeated paperwork made this a very poor first experience. I'll be finding another provider

I recommend Midi Health to anyone I meet that is dealing with symptoms of perimenopause. Tried several other women’s health virtual clinics- this is far superior both on ease to work with and their clinical support.

The appointment I was able to get was ok. Provider was nice and everything but it was not what they advertise. I went with them because they accept insurance and they prescribe testosterone. Neither was true. I had to pay $250 out of pocket for this ‘insurance covered appointment’ because they changed which insurance companies they work with in the days between when I signed up and when my appointment occurred. I was told I was supposed to be ‘tracking’ these changes. Who would check every day if a company that said they take your insurance still does? No one, that’s who. Anyway, the testosterone issue. My regular gyn will prescribe estrogen and progesterone. I didn’t need to pay $250 for those. I booked with midi specifically because they claim to prescribe testosterone. What they fail to tell you is that if you want testosterone the provider they force you to see and pay $250 to will not be prescribing it. They make you wait a full month, pay for bloodwork even when you already have the same results from a few weeks before, and pay yet another $250 to your ‘testosterone provider’. Yes, you have to pay $250 per appointment, per month, per doctor and there are two docs. Then you have to pay for the prescriptions themselves on top of that. Midi was supposed to be the inexpensive option but they wound up costing way more than the fancy consierge medicine type companies that include nice compounded creams for you. My estrogen literally comes in what looks like a ketchup packet and I’m supposed to use exactly one seventh of it per day. It’s impossible.

Very frustrated was told on chat that I could set up appt to talk to a doctor handling hormones. I could get testosterone cream. I would set up 250.00 apt and then they review my recent blood work. I then could get it for 110.00 plus shipping. I got the call and placed my credit card to pay the 250.00. After having a call found out I can’t get it yet. I have to have another appt with her to then get referred to next person to then see if I am the right candidate for it. Never was told this from the beginning. Then to find out my 250.00 didn’t go through. This whole experience was very unprofessional. If they were honest from the beginning it wouldn’t have been so bad. Very misleading to patient. After talking to her and feeling frustrated she said you decide I have to go and exited our zoom. Wasn’t the money was how this was handled from beginning to end.

I was falling apart and was suspicious it was perimenopause- hearing that my horrible dizziness was actually low estrogen was such a relief about a year ago. Since then this journey hasn’t been easy but if not for Midi I would have fallen apart. There are so few clinicians caught up about perimenopause. I hope Midi continues the important work it is doing but doesn’t let their clinicians get burned out- an army is needed to help the huge gap in care for women!!

Good goddess, I should have done this years ago! The knowledge, patience, and understanding that my clinician offered was bar none. They were incredibly thorough, patient, kind, fun, treated me like a human, and knew exactly how to get to the bottom of the struggles that I was having. It’s only been a handful of days and I already feel like a new person. Thank you, thank you thank you!!