JLab AudioReviews of jlabaudio.com

I can’t review their customer service but I’ve bought three products; two pairs of ear buds and the GoWork Pop Wireless on ear headset. All work well. I’m not a sound snob, but I’m happy with what I paid and I can’t imagine the products being 10x the price being 10x the quality. The Bluetooth connects well with all 3.

I bought the jlab air earpods cuz i lost my airpods. 1 quality of sound extremely poor, i have some really cheap Temu earbuds that perform better. 2 very uncomfortable to wear, my ears hurt after a while and they keep falling 3 very nonsense functions: i just touch them because they are falling from my years and it change dongs or activate siri. Very unpleasant experience

My first purchase with Jlab (over the ear buds). Frankly, I’m not thrilled with the sound quality. I wouldn’t recommend the over ear technology either unless you’re in fear of them falling away. They’re awkward and difficult to manipulate , ( fine small motor dexterity required). Their prices are very affordable, but I guess you’re getting what you pay for here anyway…..

I have owned two pairs now(because I loose stuff all the time). The fit is great, sound quality is pretty good, and the battery life is brilliant! My partner insists on apple wireless headphones, so I have been forced to use those in the past. But, HONESTLY I prefer these. I have very small ear canals(I think), so I have found I can swap ears between “assigned” buds, which is great when sleeping/sleepy, and considering i lost the left bud over a year ago! Honestly and truly, these are so much better value for money than the other “fruit” versions!

Bought their J Lab GO Air Pop earbuds a few years ago and they are great! Built in USB changing cable which folds under the case. Plenty of battery life, compact and work great. Great sound and they stay in my ears. My other half has a pair of Apple AirPods but they don’t stay in my ears and fall out all the time. I can’t recommend the GO Air Pop earbuds enough. They’re cheap but well worth it.

I purchased a pair of Jlab sports pro earbuds on the 17th of September 2024, within 2 months they stopped working, I contacted customer service by email and was asked for proof of purchase which I emailed back, I received a reply asking me to destroy the earbuds and video same by submerging in water earbuds and charging case which I did and sent by email to customer service, they replied telling me I'm covered under warranty and a new pair would be forwarded to me, that was 11 day's ago and to this day they can't tell me when I'll receive them as there is a supply issue, yet I can buy them now on their website today, i would sincerely steer clear of making a purchase of any of their products if this is the way they treat customers.

Very impressed with the customer service. Had a fault within the warranty period, and on providing proof was supplied with a code to get a replacement pair. Thank you!

I had bugit new JLab air buds but my left earbud is not working