JLab AudioReviews of jlabaudio.com

Am I the only one who found these far to big to actually stay in the ear? The super bright LED light on them keeps my wife awake as it points at her. The volume is adjustable down to a whisper which is good when you just want to be rocked off to sleep with feint sounds in the background. As with every earbud I have tried, the battery gets low and some CCP authoritarian voice says at high volume. 'Battery Low!' - what is wrong with a feint beep of just let the damn thing go flat - it wakes me up every time.... None of these things are rocket science.

The worst. Crappy product that does not work and zero customer service. They won't respond to email and when you call they are always mysteriously "in a meeting". Do not deal with them...so not worth it.

I bought a pair of Jlab Go Air Wireless earbuds. For the first few months they were okay. Not amazing but for the price they were decent. However, over the past few weeks the audio has kept on cutting out and when I am watching a video the already bad sound quality would go to a quality which could be compared to a phone call with a bad connection. I searched on John Lewis (where I got them) and all the bad reviews had a response from Jlab saying how they had a “two year warranty”. I was think that was great and I could get a refund and get an actually decent pair of earbuds or headphones. I sent them an email and they sent an automated response with a code. Then a few hours later I got an actual email from them with the same code. It was waffling on about the want you to find your go ect. Then it told me I had to slice my earbuds and case in half and send them a photo! How ridiculous! Also, it is at their discretion. So if they decided there was nothing wrong I would go from having some malfunctioning earbuds to something I couldn’t even use! And to top it of the only thing they would give you was a voucher to buy more of their products. Why on earth would I want to buy more of that rubbish. I hope this is helpful to future buyers.

Jbuds Air. These earphones are atrocious like every other jlabs product I have used. They aren't loud in the slightest and don't stay in your ears, even after using every earpiece provided and my own ones. I was ripped off and I can't return them because I dumped the packaging. Horrendous.