Big F.
Thank you
Ordered a very expensive item,after a few hiccups that Andy sorted it arrived and is of good quality and the other half is very happy

Jessky - Buy Sex Machine and Other Adult Sex Toys 100% Safe & Discreet Delivery · Super Discreet Billing
Jessky (jessky.com) has 387 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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387 approved reviews, newest moderated first
Big F.
Ordered a very expensive item,after a few hiccups that Andy sorted it arrived and is of good quality and the other half is very happy
Rene S.
Fake shop. Es wird mit lagern in EU beworben. Pakete kommen aus China mit gefälschter absender Adresse. Rückgabe nicht möglich . Keine Reaktion von Verkäufer. PayPal Käuferschutz hilft auch nicht. Falsche Adresse bei PayPal angegeben Paket hängt beim Zoll fest . Also lasst die Finger vom shop
Sara H.
After experiencing a small hiccup with the confirmation email of an item I ordered, Jessky reached out to me. Not only did they resolved the issue, but my item will be delivered sooner than expected :)
Blane K.
After waiting for two weeks for attachments Jessky made the effort to check on my satisfaction and explained how they were short on product. I did appreciate the effort to make it right. Now I am a satisfied customer. Thank You Jessky
Stephanie A.
Honest Review: I'm writing this as a first time customer, and based on a sincere/genuine experience. Website: It's a relatively easy website to navigate, and place orders. There is one weird behaviour at the time of writing, where after the order has been processed and shipped, the page for the order details is blank. So you really have to make sure to maybe keep any confirmation emails. Shipping: Like others here. I kind of wish that there'd be more transparency or clarity on exactly where the point of origin is. While they claim to have US/UK warehouses, this seems to not be the case. Originally I was given a Royal Mail 48 tracking number, but after a few days and reaching out to customer service, was shown a different/other tracking number, it was evident that it was coming from China, and based there. That 1-4 days? It feels like that's the time it takes for a product to get on a plane. It's more like 7 days for something to land in the UK, received by Royal Mail, and be delivered. I thankfully, was not hit with any kind of customs or duty fees. The product was well-packaged, and undamaged. Customer Service: I'll give them credit. They've been relatively fast all things considered, and like any other company may not respond over the weekend. It's a matter of patience, and I think if you understand Chinese culture--be respectful, choose words carefully, do not be confrontational/aggressive. The Customer Service Representative was polite, and willing to resolve issues quickly. I also, unfortunately had an accessory with my machine that was missing on receipt. But I emailed them with photos, and my order/shipping number, and they got a replacement sent out rapidly....I'm writing this review, just after receiving it. Rating: I was tempted to give it a 4/5, based on the quirks of the order details on the website--and shipping experience. But I hope these things can be fixed or addressed at a later time. I can only give it a 5/5.
orion S.
The machine is really great for the price, had some minor issues with my first order but customer service was quick to make things right. I think the best thing about it is how quiet it is, no need to worry about your neighbors hearing anything.
Andre
Ordered a machine from them, no purchase confirmation was received until I requested it, since then no shipment or tracking information. The only link they shared was a bogus shipment booking form and the parcel was never send. Totally unacceptable and this seems more of a scam than a reliable company . Update: the response about email being the blame does not cover the fact that it took me to create these reviews for you to take action and also your website say send from local locations delivery 1-4 days. You ship from china and my parcel after all this time with the evidence you just supplied had just left the facility in china, not even in the UK a week later yet you supplied Royal Mail tracking information clearly showing they still expecting the parcel, don’t insult my intelligence by telling me per email don’t worry the item is already in my local area, communication and honesty is a good place to start when dealing with customers. Your items is expensive and when customers trust you with that kind of money you can not show this behaviour thinking you selling a happy meal
Response from JesskyApr 11, 2025
Dear Andre, Thank you for sharing your experience. We're very sorry for the confusion and inconvenience caused during your order process. After a careful review, we discovered that the email address provided when the order was placed was [email protected], which is where the order confirmation and shipping notifications were sent. Later, when you contacted us using [email protected], it appears there may have been a mismatch that led to missed communication. As soon as we realized the issue, we re-sent the shipping email to ensure you had the correct tracking information. Your parcel had already arrived in your local area, and we’ve continued to monitor its progress to ensure safe delivery. We truly regret any frustration this caused and appreciate you bringing the matter to our attention. Your feedback helps us improve, and we remain committed to providing a smoother experience for every customer. Best regards, The Jessky Team
David P.
What company tells you to throw away the item the wanted to send you instead of the one you ordered? This trash of a company Jessky. Paid $399.00 to supposedly get $300 back. USE ANOTHER COMPANY FOR YOUR INTIMATE PLEASURES. Jessky will screw you out of your purchasing experience & won't think twice of what they have done. A terrible way to experience any way to buy anything. READ THE REVIEWS TO SEE I AM NOT THE ONLY PERSON THEY'VE DONE THIS TO. BUYER BEWARE
Response from JesskyApr 8, 2025
Dear David, I am Kevin, the customer service supervisor, and I sincerely apologize for the inconvenience you’ve experienced. I fully understand your frustration and regret that your case was not handled as it should have been. Moving forward, I will personally take over your case to ensure it is resolved to your satisfaction. Regarding the issue, I understand that after receiving the wired machine, you requested a replacement for a remote control model, and Andy recommended a popular remote control machine. Later, when you reported that the machine was faulty and requested a return, we encountered an issue with your email communications. You sent more than 150 emails in a short period, which unfortunately triggered our email server's security filters, causing most of your messages to be blocked or marked as spam. As a result, many key emails were not received, and Andy, not having the full context, mistakenly processed a refund of 75% (300 USD), which clearly was not the appropriate resolution. We sincerely apologize for this breakdown in communication and the confusion it caused. Please rest assured that we have taken corrective measures to improve our email processing system to prevent such issues in the future. To move forward, could you please confirm your preferred solution? Would you like to return the product for a full refund, or would you prefer a replacement with the remote control model you originally requested? We value your business and appreciate your understanding. I look forward to your response so we can promptly resolve this matter. Best regards, Kevin