To update this all, they were actually very quick in answering my email and were very transparent and honest about how their shipping operates. I guess the attachments just arrive faster than the initial machine. Neutral now on a product review but they have great customer service and response time.
NH
Nat H.
They redeemed themselves
Placed an order and paid with PayPal and I have not received a confirmation email of order, no shipping details, no tracking number, nothing. I have tried to contact the company many times and have received no response.
It feels like I have been scammed.
Will update if they are legit.
Why in your reviews from others it is constantly the same issues that people are saying. Something needs to change with how you process orders and ship them out with confirmation emails.
Reevaluate your method.
I have received my order so they are legit. And for the inconvenience they did give me a $40 voucher for their online store.
There was a delay with their response in the end. Nearly a month. So be patient.
Response from JesskyMar 20, 2026
Hi Natalie Hyde,
Thank you for sharing your feedback. We have carefully reviewed your order and would like to clarify the situation with full transparency.
Your order was placed on the 28th and shipped on the same day. According to our system, two automated emails were sent to your inbox on that date, including the order confirmation and the shipping notification with tracking details. It is possible that these messages were filtered or blocked by your email provider, which may explain why they were not visible at the time.
We also understand that your parcel has been successfully delivered. While the order itself was processed and dispatched promptly, we sincerely regret any inconvenience or confusion this situation may have caused. Taking responsibility for our customers’ experience is very important to us, and we are continuously working to improve both our communication and service reliability.
If you need any further assistance, please feel free to contact our support team directly via email at: [email protected].
Kind regards,
Andy
RC
Renegade Calamari T.
Decent enough experience
First off my experience has been overall positive.
I messaged them ahead of my order asking if they had a certain doll in stock. They answered the next day and said they had it in their Canadian warehouse. I paid for the item and four days later got it. I can confirm that there is a Canadian warehouse. Just remember to ask ahead of time before ordering.
The doll came and was not as it was pictured on their website. I wrote to them about my concern. They promptly answered the next day.
They stated that the doll was enhanced via make-up, a different wig and clothes.
I ran a picture of the doll head through AI to see what the make-up would do to the doll and it did jazz up the presentation of it.
I suggested to them that they change the "Guarantee: 100% as in pictures" line on their doll's description as it would throw off people's expectation of what they are receiving.
They stated that they would send another set of clothes, wigs and eyes. This was a nice act of goodwill.
I would consider buying more from them in the future, knowing what I can now expect from their catalog.
Overall, a good enough experience and prices were decent.
TA
Tara
Ive now had replies to my messages and…
Ive now had replies to my messages and parcel has arrived, I'm more than happy with it, fantastic product at a good price. After reviewing on here the customer services were brilliant, just wish they could be better with the initial emails. Acknowledgement of the order and a possible timeframe on delivery. It seems that quite a few people have that same problem. When we don't receive those emails, it makes people stress and worry that it may be a scam. That was my main worry at the time.
AC
Adrianne C.
Had a reply
I made an order today and paid via my card but the conformation for the order came through from PayPal and has no company detail or order details or tracking details. Is this normal?
They actually got back to me quite quickly after I sent them an offline message, with my order details and an offer of a free gift. Said my order has been dispatched. Lets see if it actually arrives. Il update in due course.
MM
Melissa M.
Response.
Been over 48 hours and still no email confirming the purchase. I only got a PayPal email. This is beyond frustrating and worrying and it’s very hard to email or talk to someone regarding this without having to jump through so many hoops.
(After receiving the confirmation email, and the response, I have changed my review. Not sure why the email never went through. Guess it took a few days to process. Looking forward to receiving my item!
Response from JesskyAug 19, 2024
Hello Melissa Madden,
After checking our email records, we see that we responded to your email within a few hours. It seems, however, that you did not receive our message for some reason, which is quite rare.
We’ve now resent our response from two different email addresses, including the logistics tracking number and a screenshot of our reply email from the 18th. I hope this helps to address your concerns.
Since we can’t be certain that our emails are reaching you, if we don’t receive a reply confirming that you’ve received our message within 24 hours, we will follow up with a phone call.
We sincerely apologize for any inconvenience this has caused. Your package is on its way, and we’ll continue to monitor it until it arrives.
Best regards,
The Jessky Team
BV
Bram van R.
Prima, communicatie mag beter.
Prima! Bleef even stil de eerste dagen na de bestelling,maar bij navraag was het al onderweg en werd het toevallig de volgende dag geleverd.
AC
alain C.
Sexe machine reçu ce jour super légères…
Sexe machine reçu ce jour super légères reste à tester j'espère que sa va marcher