I have not had any problems with Jessky I do have an issue only of late as I have replaced my android and cannot find the freedom app for my machine on site or anywhere to down load .very frustrating is there a link to down load the sex machine freedom app not had a reply from them yet .Richard King
DD
Dario D.
Ottima esperienza
Ottima esperienza
Pacco arrivato dopo 7 giorni
Prodotto fedele alle foto
Asistenza molto gentile e disponibile oltre che molto preparata20
ZS
zackeriah S.
Very happy customer.
Ordered a machine from Jessky, I have had absolutely no issues, the customer service are excellent keeping me up to date on my order, because there website and delivery are misleading, of course I was worried seeing the reviews, but I’m here to say I received my order and everything was in the box and the machine works very well for my partner, thank you, so if you order from jessky, just purchase your item and be patient, you will receive your Order..
AM
Anthony M.
I ordered a product from this retailer…
I ordered a product from this retailer and I elected for expedited shipping. It's saying I have to wait over a month to receive my product. I have no tracking updates for 5 days. Supposedly my item left California 5 days ago and now it's stuck in limbo? What's going on?
Edit: my order arrived yesterday and I'm satisfied. I fixed my review from 2 star to 5.
Would recommend.
BF
Big F.
Thank you
Ordered a very expensive item,after a few hiccups that Andy sorted it arrived and is of good quality and the other half is very happy
SH
Sara H.
Happy with the Customer Service
After experiencing a small hiccup with the confirmation email of an item I ordered, Jessky reached out to me. Not only did they resolved the issue, but my item will be delivered sooner than expected :)
BK
Blane K.
Finally Satisfied
After waiting for two weeks for attachments Jessky made the effort to check on my satisfaction and explained how they were short on product. I did appreciate the effort to make it right. Now I am a satisfied customer. Thank You Jessky
SA
Stephanie A.
Honest Review
Honest Review:
I'm writing this as a first time customer, and based on a sincere/genuine experience.
Website:
It's a relatively easy website to navigate, and place orders. There is one weird behaviour at the time of writing, where after the order has been processed and shipped, the page for the order details is blank. So you really have to make sure to maybe keep any confirmation emails.
Shipping:
Like others here. I kind of wish that there'd be more transparency or clarity on exactly where the point of origin is. While they claim to have US/UK warehouses, this seems to not be the case. Originally I was given a Royal Mail 48 tracking number, but after a few days and reaching out to customer service, was shown a different/other tracking number, it was evident that it was coming from China, and based there. That 1-4 days? It feels like that's the time it takes for a product to get on a plane. It's more like 7 days for something to land in the UK, received by Royal Mail, and be delivered.
I thankfully, was not hit with any kind of customs or duty fees.
The product was well-packaged, and undamaged.
Customer Service:
I'll give them credit. They've been relatively fast all things considered, and like any other company may not respond over the weekend. It's a matter of patience, and I think if you understand Chinese culture--be respectful, choose words carefully, do not be confrontational/aggressive.
The Customer Service Representative was polite, and willing to resolve issues quickly.
I also, unfortunately had an accessory with my machine that was missing on receipt. But I emailed them with photos, and my order/shipping number, and they got a replacement sent out rapidly....I'm writing this review, just after receiving it.
Rating:
I was tempted to give it a 4/5, based on the quirks of the order details on the website--and shipping experience. But I hope these things can be fixed or addressed at a later time. I can only give it a 5/5.